2027 Service Delivery Summer Internship

Brown Brothers Harriman; Boston (MA); On-site; USD 18,000 - 24,000; Full time

Job summary

Brown Brothers Harriman (BBH) is seeking a participant for its 2027 Service Delivery Internship in Boston, a 10-week, on-site program aimed at real‑world operations, transformation, and technology that drive global banking. You will be mentored by industry leaders and exposed to workshops, networking, and hands‑on projects that sharpen your professional skills.

You’ll work on high‑volume financial transactions, data analysis, and process improvements, with opportunities to contribute to BBHcares

Qualifications

• Current junior in college entering senior year in Fall 2027, with interest in Business, Innovation and Design or Project Management.
• GPA of 3.3 or higher demonstrated through academic records.
• Strong leadership and communication skills with the ability to articulate ideas clearly.
• Interest in analytics, processes improvement and using data to drive decisions.

Responsibilities

• Join a dynamic team at the heart of global operations and partner with business leaders to deliver insights for internal stakeholders and clients.
• Gain hands-on experience managing high-volume financial transactions with accuracy and deadlines.
• Collaborate on projects using large data sets and learn to communicate findings effectively.
• Participate in process improvement activities and exposure to AI tools.

Skills

Excel

PowerPoint

Leadership

Communication

Job description

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

2027 Service Delivery Internship

At BBH, Partnership is more than a form of ownership - it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

We’re looking for sharp minds and bold thinkers to join our internship program - your pathway to real‑world operations, transformation, and technology that drive global banking, and the kind of professional development that sets you apart. We value our internship programs as they help us identify our future hires and leaders.

What You’ll Experience in BBH’s Internship Program:

• Overview: Experience a dynamic 10‑week internship where you will be fully immersed in BBH’s culture and business needs.
• Hands‑On Learning: Dive into meaningful projects supporting Investor Services Service Delivery division across operations and global client service.
• Mentorship That Matters: Work side by side with industry leaders who are invested in your growth.
• Professional Development: Sharpen your skills through workshops, speaker series, and networking events designed to accelerate your career. Receive continuous and personalized feedback throughout the program, empowering you to grow, refine your skills, and navigate your path to success.
• Collaborative Environment: Join a tight‑knit team where your ideas are heard, your contributions matter, and your potential is unleashed.
• On‑Site Presence: Immerse yourself in our company culture and accelerate your professional development with daily in‑office presence.
• Community: Make a positive impact by volunteering in our philanthropic program, BBHcares, while connecting with fellow BBHers.

Ever wonder what happens behind the scenes as a financial transaction moves around the world? BBH Service Delivery is the operational engine behind the banking. An internship within Service Delivery provides a unique perspective on how BBH delivers service excellence to our global clients and across the organization. If you’re passionate about learning the different areas of the banking business, leading transformation, leveraging data and technology, and driving business outcomes for a global organization, Service Delivery is the place for you.

What you can expect from a BBH Service Delivery Internship:

• Join a dynamic team at the heart of global operations, partnering with business leaders to deliver insights and information to support internal stakeholders and clients.
• Gain hands‑on experience managing high‑volume financial transactions with accuracy, efficiency, and a strong commitment to meeting critical deadlines.
• Put your analytical and problem‑solving skills to work by investigating discrepancies, identifying root causes, and escalating findings when appropriate.
• Build relationships across the business by communicating clearly and confidently with internal and external clients and counterparties to resolve issues and help minimize risk.
• Learn what exceptional client service looks like in practice and contribute to the high‑quality experience BBH delivers to clients around the world.
• Share ideas to improve operational efficiency and individual productivity, contribute to department and BBH process improvement activities.
• Take on specialized projects where you will work with large data sets, uncover meaningful insights, and help inform operational decisions.
• Exposure to leading edge financial services technology including Generative AI tools.
• Collaborate with fellow interns on a high‑visibility team project and present your recommendations to senior leaders.

Areas of focus may include:

• Fund Accounting – processing activities within funds, compiling reporting, assisting with NAV process, Alternatives / Private Markets operations
• Custody Operations – processing client instructions, document validation, verifying and validating transactions, participating in client calls
• Global Client Service – Participating in client meetings, handling inquiries, compiling reporting
• Transformation Management – automating processes for operational teams, compiling data, assisting with project‑based documents

What Service Delivery Operations looks for in an Intern:

• Current junior in college, entering senior year in Fall 2027, with a background in and passion for Business, Innovation and Design, or Project Management.
• Strong academic achievement as evidenced by a GPA of 3.3 or higher.
• Demonstrated leadership skills through academic and extracurricular activities.
• Outstanding communication skills, written and verbal; ability to explain technical issues in simple terms.
• Demonstrated ability to think creatively and strategically, both independently and as part of a team.
• Sound judgment and demonstrated ability to identify, elevate, and resolve problems.
• Ability to prioritize competing demands and manage multiple deadlines.
• Ability to analyze business processes to identify patterns, trends, and opportunities for improvement.
• Experience or interest in working with large quantities of information for analysis.
• Intermediate proficiency in Excel and PowerPoint - comfortable using common formulas (e.g., VLOOKUP, IF), building basic charts, and creating/manipulating pivot tables for simple analysis.
• Passion and intellectual curiosity for learning, and the use of generative AI tools.

Applications for BBH’s 2027 Internship Program close October 2nd, 2026

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us. We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development - so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice - creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often - pushing the boundaries of innovation. As a private partnership, every investment we make is in relationships, technologies, products and development we believe are in the