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RedBull New York (RBNY) is seeking a Fan Experience Representative to deliver the highest level of customer service to fans on match days and events. You will be a frontline contact and a representative of the Member Services team.
This is a part-time role with availability for all regular game-day hours at Sports Illustrated Stadium in Harrison, NJ. You will assist fans with questions, seating, merchandise, and accessibility needs, and work with security and operations to ensure a welcoming
RedBull New York (“RBNY”) are one of 30 teams in Major League Soccer (MLS) and one of the league’s ten original charter clubs. Founded in 1996, RBNY has competed in MLS since its inception. RBNY’s First Team plays its home matches at Sports Illustrated Stadium in Harrison, New Jersey and its Second Team plays its home matches at Montclair State University. RBNY are owned by the Austrian beverage company RedBull GmbH, after which the team is named.
RBNY’s First Team is a three-time MLS Supporters’ Shield winner and a two-time Conference Champion, while the Second Team is the 2025 MLS NEXT Pro Champion. RBNY also operates one of the nation’s premier youth soccer development programs, spanning local partnerships across New York and New Jersey. RBNY’s Academy is ranked among the top development organizations in the country.
The primary function of the Fan Experience Representative position is to provide the highest level of customer service to all fans in attendance on match-day and non-RedBull matches/events. You will act as one of the first points of contact with fans, and as an extension of the Member Services department.
This is a part-time position working all regular game day hours and events at Sports Illustrated Stadium.