2027 Operations Analyst Program - Summer Analyst (NY Metro & Chicago)

JPMorgan Chase & Co.; New York (NY); On-site; USD 76,000 - 82,000; Full time

Job summary

JPMorganChase in New York is seeking a Summer Analyst for the Operations Analyst Program. You will participate in a 9-week training to learn the firm, its practices, and culture, then join the Operations function to contribute to Processing/Servicing, Reporting, or Transformation.

You will develop skills across the business, collaborate with cross-functional teams, and gain exposure to AI/ML initiatives while building a lasting career in Operations.

Qualifications

• Great team player able to work and adapt in a dynamic environment.
• Demonstrated ability to communicate effectively both written and verbally.
• Detail-oriented with strong critical thinking, attention to detail and analytical skills.
• Ability to manage time, prioritize assignments and know when to seek help for optimal solution.
• Proficiency in MS Office (Excel, Word, PowerPoint, Outlook).
• Ability to work within deadlines.
• Demonstrated growth mindset with desire to learn financial operations.

Responsibilities

• Assist with the end-to-end management of the client lifecycle, from onboarding through account maintenance. Partner with bankers, underwriters and various other functions to support client financing needs.
• Process, clear, investigate, and service transactions, tickets, and widgets responsibly.
• Support document review, data reconciliation, and payment processing. Reconcile differences between systems, monitoring reports and ensuring system integrity.
• Analyze reference data to help support trading.
• Troubleshoot client inquiries related to account processing and access issues.
• Ensure the accurate execution of investor tickets and trades, following through to the correct settlement systems. Effectively communicate with counterparties to match off on trades.
• Report risk internally and externally, including running different attributions, investigating values, and presenting information to internal clients.
• Identify process gaps to optimize processes in collaboration with Technology teams. Create Tableau dashboards to assist in reporting.
• Implement AI and Machine Learning solutions into different Business Operations teams. Integrate products and information into easily accessible and digestible information for our internal clients.

Skills

Teamwork

Communication

Attention to detail

Time management

MS Office

Education

Minimum GPA 3.0

Tools

MS Office

Job description

Job Information

• Job Identification 210765789
• Job Category Seasonal Employee
• Business Unit Corporate Sector
• Posting Date 07/08/2026, 02:34 PM
• Locations New York, NY, United States; Chicago, IL, United States
• Apply Before 09/01/2026, 04:00 AM
• Job Schedule Full time
• Base Pay/Salary New York, NY $38.46-$38.46; Chicago, IL $33.65-$33.65

Job Description

Be at the heart of running the firm efficiently, effectively, and delivering value for our clients. In the program, you will work in a collaborative environment that teaches you how the Operations function helps deliver core services to the firm and its clients. The goal is to assist you in building a long-term career in our Operations function and help with its continued growth. We are looking for motivated, enthusiastic individuals who want to begin and develop their career in Operations. We are looking for individuals with diverse backgrounds that are excited to learn and identify process opportunities (e.g., automation).

As a Summer Analyst in the Operations Analyst Program, you will start our 9-week program with comprehensive training to introduce you to our firm, our practices, and our culture. After training, you will join the Operations function within one of our lines of business (Asset & Wealth Management, Commercial & Investment Bank, Consumer & Community Bank or Corporate Functions) to be fully ingrained within your team’s day-to-day activities and make a clear impact for the organization and our clients. You will make an impact in a specific Operations role aligned to our disciplines, which could include Processing/Servicing, Trade/Asset Support, Reporting, or Transformation. The program will give you the opportunity to learn about our operations and develop your career. Students interested in front office, external customer/client interactions, or software engineering will not have their needs met within this program.

You will develop skills that will help you grow within the Operations organization and make increasing impact throughout the program. You will have the opportunity to expand your knowledge in businesses and bank products while driving our business forward. In addition to on-the-job experience, you will have a community of summer analysts, opportunity to attend social events, interaction with senior leaders, and more. This role is a pipeline to our full-time Operations Analyst Program; based on performance and successful completion of the 9-week internship, you may receive an offer of full-time employment.

Your responsibilities will vary based on your assigned office location and role discipline. The responsibilities below align to each of our core role disciplines – Processing/Service, Trade/Asset, Reporting, and Transformation.

Responsibilities

• Assist with the end-to-end management of the client lifecycle, from onboarding through account maintenance. Partner with bankers, underwriters and various other functions to support client financing needs.
• Process, clear, investigate, and service transactions, tickets, and widgets responsibly.
• Support document review, data reconciliation, and payment processing. Reconcile differences between systems, monitoring reports and ensuring system integrity.
• Analyze reference data to help support trading.
• Troubleshoot client inquiries related to account processing and access issues.
• Ensure the accurate execution of investor tickets and trades, following through to the correct settlement systems. Effectively communicate with counterparties to match off on trades.
• Report risk internally and externally, including running different attributions, investigating values, and presenting information to internal clients.
• Identify process gaps to optimize processes in collaboration with Technology teams. Create Tableau dashboards to assist in reporting.
• Implement AI and Machine Learning solutions into different Business Operations teams. Integrate products and information into easily accessible and digestible information for our internal clients.

Qualifications

• Great team player able to work and adapt in a dynamic environment.
• Demonstrated ability to communicate effectively both written and verbally.
• Detail-oriented with strong critical thinking, attention to detail and analytical skills.
• Ability to manage time, prioritize assignments and know when to seek help for optimal solution.
• Proficiency in MS Office (Excel, Word, PowerPoint, Outlook).
• Ability to work within deadlines.
• Demonstrated growth mindset with desire to learn financial operations.

Preferred Qualifications

• Minimum cumulative GPA of 3.0 on a 4.0 scale.

Locations

Chicago, IL

Important Information

To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. JPMorganChase will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including OPT or CPT.

What’s Next?

• To be considered for the Operations Analyst Program, you must submit a complete and thoughtful application, which includes your resume and location preference. Your application and resume are a way for us to initially get to know you. It’s important to complete all relevant questions so we have as much information as possible. We will review your application to determine whether you meet the required criteria.
• If you meet the minimum criteria, you will receive an email invitation to complete a video interview powered by HireVue. HireVue is required, and your application will not be considered until you have completed this step. We strongly encourage you to complete your HireVue video within three days of receiving.

Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled.

JPMorganChase is committed to creating an inclusive work environment that respects all people for their unique skills, backgrounds and professional experiences. We will provide reasonable accommodations for applicants with disabilities.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.