2027 Management and Sales Intern - Cincinnati/Dayton

The Sherwin-Williams Company; Olde West Chester (OH); On-site; USD 8,000 - 10,000; Full time

Job summary

The Sherwin-Williams Company offers a paid 10-12 week summer Management & Sales Internship in Ohio, providing hands-on experience in retail stores and exposure to management, sales, and operations. Interns rotate with a Sales Representative, work with the management team, and complete a project addressing a real business issue with leadership support.

Participants gain insights into customer relationships, store operations, and product knowledge, with opportunities to apply for the Management &

Qualifications

• Must be enrolled in a college or university at the time of the internship.
• Ability to lift up to 50 lbs and occasionally 70 lbs.
• Willingness to work evenings and weekends.

Responsibilities

• Assist customers in-store and over the phone with friendly, professional service.
• Maintain product displays and assist customers to meet their needs.
• Develop product knowledge to answer inquiries and ensure inventory accuracy.
• Support store operations including POS, stocking, and merchandising.
• Collaborate with team interns on a project addressing a real business challenge.

Skills

Sales

Customer service

Teamwork

Communication

Multilingual

Education

Enrollment in college/university

Job description

The Sherwin-Williams Management & Sales Internship is a paid, 10-12-week summer program offering hands-on experience in our retail stores, providing insight into management, sales, and store operations as well as meaningful customer experiences. Our store internship program is designed to provide you with a comprehensive learning experience through practical business-to-business and retail experience working in a paint store. You will gain insight into a career in outside sales by traveling with a Sales Representative and spending structured time with your management team. You will also complete a project that addresses critical business issues alongside your peers and with the support of leadership.

Our intern experience provides professional-level learning in the following areas:

• Sales
• Marketing/Promotions
• Merchandising
• Customer Relationship Management
• Business Management

Following successful completion of the program, interns are highly encouraged to apply to the Management & Sales Training Program ("MTP") and further grow their career with Sherwin-Williams!

College graduates are not eligible to participate in the internship program but are encouraged to apply to our Management and Sales Training Program ("MTP") instead.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

• Customer Service: Provide friendly and professional assistance to customers in-store and over the phone. Ensure a welcoming environment and positive customer experience.
• Sales Support: Maintain product displays and assist customers by recommending items that meet their needs. Contribute to sales goals through effective support.
• Product Knowledge: Develop a strong understanding of store merchandise to answer customer inquiries and ensure inventory accuracy.
• Inventory & Merchandising: Restock shelves, support inventory management, and contribute to visual merchandising efforts.
• Store Operations: Assist with point-of-sale transactions, product preparation/mixing, and general store maintenance.
• Logistics Support: Help with unloading deliveries, organizing stockrooms, and ensuring efficient inventory flow.
• Training & Compliance: Participate in required training sessions and adhere to store policies, including safety, HR guidelines, and loss prevention protocols.
• Team Collaboration: Support team members in resolving basic customer concerns and completing shared tasks.
• Project Responsibility: Collaborate with fellow interns on a team-based project that addresses a real business challenge or store initiative. Contribute ideas, share responsibilities, and present outcomes, demonstrating teamwork, problem-solving, and project management skills.

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be enrolled in a college or university at the time of the internship or co-op program
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Preferred Qualifications:

• Have a valid, unrestricted Driver's License
• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc.
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish
• Be a rising or current Junior or Senior in college or university at the start of the internship program