Management and Sales Summer Internship 2027 (Cleveland)

The Sherwin-Williams Company; Garfield Heights (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid internship

Job summary

The Sherwin-Williams Company invites applicants to a paid Management & Sales Internship in Ohio. This 10–12 week summer program blends hands-on retail store experience with exposure to management, sales, and store operations.

Interns travel with a Sales Representative, work with leadership, and complete a cross-functional project addressing real business issues. The program emphasizes customer service, product knowledge, inventory, and teamwork; interns are encouraged to apply to the MTP after

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must be enrolled in a college or university at the time of the internship or co-op program.
• Must be able to retrieve materials from shelves, lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.

Responsibilities

• Customer Service: Provide friendly and professional assistance in-store and over the phone to ensure a welcoming customer experience.
• Sales Support: Maintain product displays and assist customers in meeting their needs; contribute to sales goals.
• Product Knowledge: Develop strong understanding of store merchandise to answer queries and ensure inventory accuracy.
• Inventory & Merchandising: Restock shelves, support inventory management, and support visual merchandising efforts.
• Store Operations: Assist with point-of-sale transactions, product preparation, and general store upkeep.
• Logistics Support: Help unload deliveries and organize stockrooms to ensure smooth inventory flow.
• Training & Compliance: Participate in required training and follow store policies, safety, HR guidelines, and loss prevention protocols.
• Team Collaboration: Help teammates resolve customer concerns and complete shared tasks.
• Project Responsibility: Collaborate on a team project addressing a real business issue or store initiative and present outcomes.

Job description

The Sherwin-Williams Management & Sales Internship is a paid, 10-12-week summer program offering hands-on experience in our retail stores, providing insight into management, sales, and store operations as well as meaningful customer experiences. Our store internship program is designed to provide you with a comprehensive learning experience through practical business-to-business and retail experience working in a paint store. You will gain insight into a career in outside sales by traveling with a Sales Representative and spending structured time with your management team. You will also complete a project that addresses critical business issues alongside your peers and with the support of leadership.

Our intern experience provides professional-level learning in the following areas:

• Sales
• Marketing/Promotions
• Merchandising
• Customer Relationship Management
• Business Management

Following successful completion of the program, interns are highly encouraged to apply to the Management & Sales Training Program ("MTP") and further grow their career with Sherwin-Williams!

College graduates are not eligible to participate in the internship program but are encouraged to apply to our Management and Sales Training Program ("MTP") instead. ** Looking for rising juniors & seniors to apply to this position **

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

• Customer Service: Provide friendly and professional assistance to customers in-store and over the phone. Ensure a welcoming environment and positive customer experience.
• Sales Support: Maintain product displays and assist customers by recommending items that meet their needs. Contribute to sales goals through effective support.
• Product Knowledge: Develop a strong understanding of store merchandise to answer customer inquiries and ensure inventory accuracy.
• Inventory & Merchandising: Restock shelves, support inventory management, and contribute to visual merchandising efforts.
• Store Operations: Assist with point-of-sale transactions, product preparation/mixing, and general store maintenance.
• Logistics Support: Help with unloading deliveries, organizing stockrooms, and ensuring efficient inventory flow.
• Training & Compliance: Participate in required training sessions and adhere to store policies, including safety, HR guidelines, and loss prevention protocols.
• Team Collaboration: Support team members in resolving basic customer concerns and completing shared tasks.
• Project Responsibility: Collaborate with fellow interns on a team-based project that addresses a real business challenge or store initiative. Contribute ideas, share responsibilities, and present outcomes, demonstrating teamwork, problem-solving, and project management skills.

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be enrolled in a college or university at the time of the internship or co-op program
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

• Have a valid, unrestricted Driver's License
• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc.
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish
• Be a rising or current Junior or Senior in college or university at the start of the internship program

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