2027 Full-Time Ticket Operations Intern - York Revolution

Gondola; Ypsilanti, Northern (MI, KY); Hybrid; USD 11,000 - 12,000; Full time

Benefits offered by this job

Housing assistance

Job summary

York Revolution is seeking a motivated Ticket Operations Intern to join our front office team at WellSpan Park in Ypsilanti, MI. You’ll gain hands-on experience in ticketing, sales, and game-day operations while supporting guests and staff during home games and events.

This paid internship offers a March–September schedule with a $1000 monthly stipend, housing assistance if needed, and direct exposure to revenue-generating activities and the fan experience in professional sports.

Qualifications

• Must be a recent college graduate.
• Experience with ticketing or sales systems is a plus.
• Customer-focused and detail-oriented.

Responsibilities

• Operate the Glitnir Ticketing system to conduct ticket sales and manage vouchers.
• Support season memberships sales and voucher packs.
• Assist daily operations of the Shipley Energy Ticket Office including nightly reconciliation and financial reporting.
• Provide front-of-house service: answer calls, greet guests, manage deliveries.
• Collaborate with the sales team on group and hospitality sales initiatives.
• Learn POS system and assist in Team Store operations.
• Participate in game day operations at WellSpan Park.

Skills

Ticketing system

Customer service

Data entry

Reconciliation

Tools

Glitnir Ticketing system

POS system

Job description

# 2027 Full-Time Ticket Operations Intern - York Revolution## York Revolution•### @yorkrevolutionPosted on 9/23/2026•Intern## Job DescriptionHave you ever dreamed of working in professional sports? When you see a packed stadium on TV, do you imagine how amazing it would be to help create that electric atmosphere? Would hearing the roar of a crowd you helped bring to the ballpark give you goosebumps? If so, the York Revolution wants you on our team!We’re one of the most recognized professional sports teams in Central Pennsylvania and a destination for not only sporting events but also celebrations, festivals, events, and much more. Our facility is viewed as one of the gems of our industry. We have a dynamic team dedicated to making “best day evers” for our fans. We have employees with longevity in a business where that’s unusual.**About the Internship**As a member of our front office staff, you’ll work alongside full-time team members and take on meaningful responsibilities that directly impact the success of the season. In addition to office-based projects, interns gain hands-on experience by working home games and other events at WellSpan Park, applying what they’ve learned to real game day situations. This includes engaging with fans, assisting in promotions, and helping deliver a safe, fun, and memorable experience for everyone who walks through our gates.* **Duration:** Approximately March 1 – September 30* **Compensation:** $1000 monthly stipend* **Eligibility:** Must be a recent college graduate* **Housing:** Not provided, but we will assist interns in finding housing and/or roommates if needed**Key Responsibilities*** Learn and operate the Glitnir Ticketing system to conduct ticket sales, manage voucher programs, and maximize revenue through upselling opportunities.* Support the sales process for season memberships including 10-game memberships, Silver Slugger memberships, and voucher packs.* Assist in daily business operations of the Shipley Energy Ticket Office, including nightly reconciliation, financial reporting, and staff scheduling.* Provide excellent front-of-house service by answering calls, returning voicemails, welcoming guests, and managing deliveries.* Collaborate with the sales team to understand and support group and hospitality sales initiatives.* Contribute to retail operations by learning the point-of-sale system and assisting in the First Capital Federal Credit Union Team Store.* Play an active role in game day operations at WellSpan Park and perform additional duties as assigned.* All team members of the York Revolution contribute to event operations, which includes some physical tasks as part of creating the best fan experience possible.**What We’re Looking For*** A friendly, customer-focused individual who enjoys creating positive experiences for fans and guests.* Someone detail-oriented and organized, able to handle ticketing, database management, and reconciliation with accuracy.* A motivated learner eager to gain hands-on training in the team’s ticketing system, sales process, and daily operations.* A reliable team player who thrives in a fast-paced environment and can balance office tasks with game day responsibilities.**Why Join Us?**This internship is a unique opportunity to gain firsthand experience in ticket office operations, customer service, and sports business, all within a fun and engaging environment.York Revolution interns have used their experience with us to launch great careers both in sports and other fields.The York Revolution is an equal opportunity employer and encourages applicants from all backgrounds and experiences.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.LocationOn-siteYpsilanti, Michigan