2026 - Street Operations Intern

Metropolitan Council; Minneapolis (MN); On-site; USD 21,000 - 30,000; Part time

Job summary

Metropolitan Council in Minneapolis invites you to join the Street Operations internship in the Metro Transit division. You will gain on-the-job experience by meeting and assisting with outside agencies and other departments to plan long-term projects, events and service disruptions, while learning data analysis in the field and operating policies.

This onsite, in-person program starts 11/9/2026 and offers part-time hours during the school year, with potential full-time work in summer and a

Qualifications

• Some experience with Geographic Information Systems, in customer service, and office administration work
• Desire to understand transit operations
• Strong communication skills and some computer skills

Responsibilities

• Work with Transit Supervisors in office and in the field.
• Create work orders for special requests.
• Assist with bus bridges for light rail shutdowns.
• Work through rider alert processes with Transit Supervisors.
• Document meeting notes and creating and presenting presentations for meetings.
• Assist with daily Street Operations administrative functions.

Skills

GIS experience

Customer service

Office administration

Strong communication

Computer skills

Education

Urban Planning

Urban Studies

Public Policy

Regional Planning

Business Administration

Transportation

Public Safety

Job description

As an intern for the Street Operations department in the Metro Transit division, you will have the opportunity to gain on-the-job experience by meeting and assisting with outside agencies as well as other Metro Transit departments to plan and organize long-term projects, events and service disruptions. You will participate in a variety of team projects, learn data analysis in the field, and assist with operating policies that directly impact the business. You will learn how to work in a team environment, learn the intricacies of public transit and how public transportation operates in the urban and suburban environments.

Internship Information:

• Length: 6 months, with chance to extend up to 2 years.
• Hours: Part-time during the school year. If extended, full-time during summer.
• Start Date: 11/9/2026
• Location: Minneapolis

NOTE: This is an onsite, in-person position.

What does an internship with the Metropolitan Council entail?

Our internships are designed to provide students meaningful work, be an introduction to public service and a chance to discover the Metropolitan Council.

Who is the Metropolitan Council?

The Metropolitan Council is made up of several operating divisions that service the Twin Cities Metropolitan area in a number of ways.

• Metro Transit provides bus and light rail public transportation for the greater metropolitan area.
• Metropolitan Council Environmental Services (MCES) manages wastewater treatment plants and the regional wastewater collection system for the seven-county metropolitan region.
• Community Development is responsible for helping the Council shape its regional growth plan and Metro HRA provides affordable housing programs in the region.
• Metropolitan Transportation Services (MTS) is responsible for the transportation planning functions as the Twin Cities metropolitan planning organization (MPO) for transportation.
• Regional Administration provides support services (Finance, Payroll, HR, etc.) for the Council.

• Work with Transit Supervisors in office and in the field.
• Create work order for special requests.
• Assist with bus bridges for light rail shutdowns.
• Work through rider alert processes with Transit Supervisors.
• Document meeting notes and creating and presenting presentations for meetings.
• Assist with daily Street Operations administrative functions.

• Must be enrolled in a degree seeking program (Associate's, Bachelor's, Master's, or PhD.) OR be a recent graduate (within 12 months from posting date) from a degree program.
• Candidate's residence must be in Minnesota or Wisconsin during the internship.
• An UNOFFICIAL transcript is required to be attached to application.
• Have a valid MN/WI driver's license.

DESIRED QUALIFICATIONS

• Some experience with Geographic Information Systems, in customer service, and office administration work
• Desire to understand transit operations
• Strong communication skills and some computer skills

DEGREE PROGRAM/AREA OF STUDY PREFERRED

• Urban Planning, Urban Studies, Public Policy, Regional Planning, Business Administration, Transportation, Public Safety, or a related field.

What you can expect from us:

• We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
• We provide a competitive salary, excellent benefits and a good work/life balance.

More about why you should join us!

Union: Non-Rep

FLSA Status: Non-Exempt

Safety Sensitive: No

What steps the recruitment process involves:

1. We review your minimum qualifications.
2. We rate your education and experience.
3. We conduct a structured panel selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case‑by‑case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non‑safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT

If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Aff… The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires accommodation during the selection process, please email [e-mail].