If you are driven to deliver exceptional fan experiences that are beyond anything possible elsewhere and interested in working alongside a team of innovators and enthusiastic over-achievers, you will enjoy working with us! Join the team that keeps the ballpark safe, energetic, and running smoothly on gameday.
Why This Role Could Be a Great Fit for You
You may thrive in this position if you’re looking for a flexible, event‑driven opportunity and can:
- Commit to working the majority of home games and scheduled events (approximately 85% after hire).
- Provide availability for early evening weekday shifts (most shifts begin around 5:00PM) and weekend events.
- Stay active and engaged for several hours at a time, including walking ramps, stairs, and supporting emergency response when needed.
- Work outdoors in all weather conditions and maintain a professional, calm presence.
- Reliably get to and from the ballpark during extended games, weather delays, or peak traffic.
What You’ll Do
- Monitor access points and verify entry credentials for staff, vendors, and authorized personnel.
- Conduct guest screening using walk‑through and hand‑held metal detectors and perform bag checks.
- Support crowd flow, address safety concerns, and assist with de‑escalation when needed.
- Provide exceptional customer service and serve as a welcoming ambassador to fans.
- Complete incident reports and communicate promptly with supervisors and other departments.
- Patrol the ballpark, The Battery, and perimeter areas as assigned.
- Escort employees, players, coaches, VIPs, and guests when required.
- Participate in post‑event security sweeps and secure restricted areas after games.
- Carry out additional duties that help create a safe, positive gameday experience.
Qualifications
Required:
- High School Diploma or equivalent.
- Strong verbal communication and customer‑service skills.
- Ability to stand or walk for long periods and remain calm in fast‑paced or high‑stress situations.
- Ability to work evenings, weekends, and holidays based on the event calendar.
- Ability to pass a criminal background check.
Preferred:
- Prior security, military, law‑enforcement, customer service, or hospitality experience.
- Training or familiarity with access control, metal detection, and basic search procedures.
- Conflict‑resolution or de‑escalation skills.
- Students majoring in Criminal Justice, Criminology, Sociology, or Public Safety (Juniors and Seniors strongly encouraged).
- Additional certifications (e.g., P.O.S.T., security training) are a plus but not required.
What This Role Offers
- A chance to build real‑world experience in security, emergency response, and crowd management.
- Flexible, event‑based scheduling that fits around school or another job.
- An opportunity to contribute to the energy and excitement of live sports and entertainment.
- A team environment with room to learn, develop, and grow.
We are an equal‑opportunity employer. All qualified candidates are welcome to apply.