2026 F&B Office Clerk

Carowinds; Charlotte (NC); Sur place; USD 25 000 - 36 000; Plein temps

Résumé du poste

Carowinds is seeking a Bartender Lead to oversee daily Food & Beverage operations at our Charlotte location. You will lead a team, ensure quality service, and uphold company standards for safety and compliance.

The role emphasizes guest satisfaction, effective communication with supervisors and management, and training and coaching for staff in a fast-paced entertainment venue.

Qualifications

• Leadership and team management experience required.
• Strong communication skills for clear coordination with team and management.
• Commitment to delivering exceptional guest experiences.
• Ability to resolve conflicts professionally and promptly.
• Organizational skills for schedules, inventory, and priorities.
• Attention to recipes, presentation, and safety regulations.
• Strong problem-solving and quick decision-making in a fast-paced setting.
• Solid time management to prioritize tasks efficiently.
• Adherence to federal, state, and company labor laws (scheduling, breaks, overtime).
• Adaptability to changing guest needs and operations.
• Reliability and dependability in a role with front-line exposure.

Responsabilités

• Direct and monitor Food and Beverage operations within assigned locations.
• Support team members to ensure smooth daily operations.
• Maintain consistent communication with team members, co-leads, supervisors, and senior management.
• Maintain compliance with health, safety, and alcohol service regulations.
• Ensure proper cash handling and accurate POS transactions.
• Assist with training and coaching for team members.
• Monitor inventory levels and coordinate with management for replenishment.
• Resolve guest concerns promptly and professionally to maintain high satisfaction.
• Drive compliance with company policies and operational procedures.
• Ensure that all safety goals are reached; Safety Audits are turned in and that all Safety Guidelines are followed.
• Support revenue goals through efficient operations and cost control.

Connaissances

Leadership & Team Management

Communication

Guest Service

Conflict Resolution

Organizational Skills

Attention to Detail

Problem-Solving

Time Management

Labor and Compliance

Adaptability

Reliability & Dependability

Outils

POS System Proficiency

Inventory Management

Compliance Knowledge

Description du poste

The Bartender Lead oversees daily operations in assigned locations, ensuring quality service and compliance with company standards. This role provides leadership to team members, fostering a positive and efficient work environment while maintaining operational excellence and guest satisfaction.

Overview

The Bartender Lead oversees daily operations in assigned locations, ensuring quality service and compliance with company standards. This role provides leadership to team members, fostering a positive and efficient work environment while maintaining operational excellence and guest satisfaction.

Responsibilities

• Direct and monitor Food and Beverage operations within assigned locations.
• Support team members to ensure smooth daily operations.
• Maintain consistent communication with team members, co- leads, supervisors, and senior management.
• Maintain compliance with health, safety, and alcohol service regulations.
• Ensure proper cash handling and accurate POS transactions.
• Assist with training and coaching for team members.
• Monitor inventory levels and coordinate with management for replenishment.
• Resolve guest concerns promptly and professionally to maintain high satisfaction.
• Drive compliance with company policies and operational procedures.
• Ensure that all safety goals are reached; Safety Audits are turned in and that all Safety Guidelines are followed.
• Support revenue goals through efficient operations and cost control.

Qualifications

• Leadership & Team Management – Ability to motivate, coach, and manage staff effectively.
• Communication – Strong verbal and written communication for clear coordination with team and management.
• Guest Service – Commitment to delivering exceptional guest experiences.
• Conflict Resolution – Skilled in handling associate or guest issues professionally and promptly.
• Organizational Skills – Ability to manage schedules, inventory, and operational priorities efficiently.
• Attention to Detail – Ensuring compliance with recipes, presentation standards, and safety regulations.
• Problem-Solving – Quick thinking to address operational challenges and maintain smooth service.
• Time Management – Ability to prioritize tasks in a fast-paced environment.
• Labor and Compliance- – Must adhere to all federal, state, and company labor laws, including scheduling, breaks, and overtime regulations.
• Adaptability – Ability to adjust to changing guest needs and operational demands.
• Reliability & Dependability – Consistently punctual, trustworthy, and committed to maintaining standards.

Technical Skills

• POS System Proficiency – Familiarity with point-of-sale systems for transactions and reporting.
• Inventory Management – Knowledge of stock control and minimizing waste.
• Compliance Knowledge – Understanding health, safety, and alcohol service regulations .

Minimum Requirements

• At least 21 years of age or older .
• Work in varied weather conditions.
• Must o btain and maintain Serv Safe Food Handlers C ertification .
• Must be willing to work on a flexible schedule, including nights , weekends, and holidays .