2025 Guest Experience Promotions Representative (Part Time)

Washington Nationals; Washington (District of Columbia); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking enthusiastic Guest Experience Promotions Representatives to enhance the visitor experience at Nationals Park. This part-time role is perfect for high school students or recent graduates who are passionate about customer service and enjoy working in a dynamic environment. As a representative, you will greet guests, distribute promotional items, and ensure that every visitor has a memorable experience. Join a team that values hospitality and teamwork, and make a positive impact on the community during exciting game days!

Qualifications

• Must be at least 18 years old and preferably a high school student.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Deliver exceptional customer service to guests at Nationals Park.
• Manage crowd control and distribute promotional items effectively.

Skills

Customer Service

Interpersonal Skills

Communication Skills

Teamwork

Education

High School Student

Recent High School Graduate

Job description

2025 Guest Experience Promotions Representative (Part Time)

Join to apply for the 2025 Guest Experience Promotions Representative (Part Time) role at Washington Nationals

2025 Guest Experience Promotions Representative (Part Time)

2 weeks ago Be among the first 25 applicants

Join to apply for the 2025 Guest Experience Promotions Representative (Part Time) role at Washington Nationals

Guest Experience Promotions Representatives are responsible for delivering exceptional customer service and hospitality to all Nationals Park guests. Representatives will distribute promotional items & play a key role in shaping the guest experience. This role offers the opportunity to make a lasting, positive impact on visitors at the Park. Promotional Representatives are expected to embody the Nationals' core values, ensuring every guest has a memorable experience. Additionally, they must uphold all promotional guidelines and regulations. Applicants are preferably high school students, recent high school graduates, and at least 18 years of age. This position is expected to work all Washington Nationals promotional games. Working additional games in this position may be available.

Requirements

Essential Duties and Responsibilities:

• Meet and greet all guests entering Nationals Park
• Distribute promotional giveaway items to guests
• Manage crowd control during promotional giveaways
• Assist with the set up and break down of Nationals Park promotions
• Effectively communicate promotional giveaway inventory with zone and promotions supervisors
• Uphold all promotional rules and regulations
• Assist with traffic flow of promotional giveaways
• Assist guests by providing accurate directions to seating section and key attractions within Nationals Park and surrounding areas (i.e., parking lots and Metro).
• Receive and quickly act upon requests or complaints from guests; refer serious problems to supervisory staff.
• Retain an extensive knowledge of the team, Nationals Park layout, seating Sections, key venue attractions, key team and venue personnel identity, and emergency activity procedures.
• In the event of an emergency, assist in evacuating Nationals Park, while maintaining a calm, professional demeanor.
• Establish and maintain cooperative, professional relationships with peers, supervisors and all other members of the organization.
• Monitor all public areas to ensure they meet company safety and cleanliness standards.
• Cohesively work in conjunction with other departments, including security, food service, box office, retail, parking, custodial/housekeeping, maintenance and Metropolitan Police Department.
• Perform additional functions and activities as directed by the Guest Experience Leadership Team as assigned.
  
  
  

Minimum Education And Experience Requirements

• Current high school student or recently graduated high school student preferred (within 6 months)
• At least 18 years of age
• Computer access and proficiency to submit work availability and view schedule
  
  
  

Knowledge, Skills, And Abilities Necessary To Perform Essential Functions

• Able to stand for long periods of time.
• Able to walk long distances and climb stairs.
• Have strong interpersonal skills and able to provide excellent customer service and hospitality.
• Strong communication skills.
• Maintain a professional appearance consistent with organizational appearance policies.
• Must be a team player who is able to work well in a fast-paced environment.
• Available to work all Washington Nationals promotional games
  
  
  

Physical/Environmental Requirements

• Ability to work in loud, crowded spaces both indoors and out
• May work at heights
• Must be willing to work during periods of inclement weather of varying degrees
• Able to stand for long periods of time, walk long distances, and climb up/down stairs.
• Able to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.
  
  
  

The projected wage rate for this position is $18.25 per hour. Actual pay is based on several factors, including but not limited to the applicant’s: qualifications, skills, expertise, education/training, certifications, and other organization requirements. Starting salaries for new employees are frequently not at the top of the applicable salary range.

Equal Opportunity Employer

The Nationals are dedicated to offering equal employment and advancement opportunities to all individuals regardless of their race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, or any other protected characteristic under applicable law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

Referrals increase your chances of interviewing at Washington Nationals by 2x

Sign in to set job alerts for “Customer Service Specialist” roles.

Washington, DC $46,437.00-$72,721.00 2 weeks ago

Customer Experience Quality Assurance Specialist

Customer Service Representative at The Zoe

Customer Service Representative - State Farm Agent Team Member

Washington, DC $30,000.00-$35,000.00 1 year ago

Customer Service Representative - Work From Home

Core Crew (Front Desk & Sales) - Wildwood, MD

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

Client Experience Coordinator (Long-Term Temporary Assignment) - Tysons

Customer Service Representative - State Farm Agent Team Member

District of Columbia, United States 2 weeks ago

Customer Service Representative - Remote

Operations Associate, Jackpocket (Part Time)

Guest Services Coordinator (Part-Time to Full Time)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.