2024-2025 - Campus Life MMC, Student Front Desk Assistant

Florida International University - Board of Trustees; Miami (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a vibrant university community as a Student Front Desk Assistant! This role is perfect for those passionate about customer service and eager to support campus life. You'll be the first point of contact for students and visitors, managing the front desk, assisting with clerical tasks, and ensuring a welcoming environment. If you're a proactive student with a knack for organization and communication, this is an excellent opportunity to gain valuable experience while contributing to a dynamic team at a leading institution in Miami.

Qualifications

• Must be a student enrolled at FIU with Federal Work Study.
• Ability to work independently and take direction.

Responsibilities

• Manage the Campus Life front desk and route calls.
• Assist with clerical tasks and event setup.
• Perform cash handling duties as required.

Skills

Customer service knowledge

Basic Microsoft Office suite

Ability to take direction

Ability to maintain confidentiality

Education

Enrolled student at FIU

Job description

Apply for Job

Job Opening ID

532776

Location

Modesto A. Maidique Campus

Full/Part Time

Review Date

07/26/2024

Regular/Temporary

Temporary

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About FIU

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Job Summary

The Campus Life department is currently seeking a Student Front Desk Assistant to join their team of professionals Duties to include:

• Manages the Campus Life front desk
• Routes calls to the appropriate personnel or department
• Provides necessary information and assistance to the public
• Assists Campus Life staff with clerical tasks (data entry, etc)
• Distributes mail to all staff
• Provides on-campus deliveries
• Organizes office to maintain neat appearance on a daily basis
• Assists with routine clean-up and organization of storage rooms
• Assists with events set-up, support, and break down
• Must be able to open the office at 8:25am on some days
• Performs cash handling duties as requested (2-4 times a year)
• Reports directly to an Assistant Director

Job Category

Federal Work Study

Desired Qualifications

Customer service knowledge
Basic Microsoft Office suite
Ability to take direction and work independently as needed
Ability to maintain confidentiality when dealing with highly sensitive information

Who May Apply

• Students enrolled at FIU, who have been awarded Federal Work Study (FWS) as part of their Financial Aid Award package.
• Student must be enrolled with a minimum of six (6) credit hours in a course of study leading to a degree or a Financial Aid eligible certificate, during Fall, Spring, and Summer semesters.
• Upon credits decreasing, award being canceled, or graduating, FWS employment must end.

Advertised Salary

$12.00/hour

Pre-Employment Requirements

Criminal Background Check
This student appointment may be subjected to a pre-employment background check.

Student Background Checks

Extended Background Check is required if the job includes any of the following responsibilities. Some may also require a Fingerprint Check:

Duties:	Yes or No
Will the position provide unsupervised direct care, treatment, education, training, instruction, supervision, or recreation to vulnerable populations such as minors, the elderly, or those with disabilities? (Fingerprint Check required)	No
Will this role be in the Center for Children and Families (CCF) or the Childrens' Creative Learning Center (CCLC)?	No
Will this role be part of a university-sponsored summer camp or afterschool program? (Those providing services in Camps will require DCF Clearance at a cost)	No
Will this role require entering any K-12 schools? (Those providing services in K-12 Schools will require MDCPS/BCPS Clearance at a cost.)	No
Will this role have direct access to cash, checks, gift cards, credit cards, debit cards, or make and receive payments?	Yes
Will this role conduct IT related functions, e.g. IT Technician, Data Analyst, Application Developer, etc.?	No
Will this role require driving of a university-owned motor vehicle (including golf cart and other utility vehicles)?	No
Will this role travel with Athletics teams to events?	No
Will the role be in a special trust/sensitive location?	No
Will this role be in the Office of the Registrar, Office of Financial Aid, or One Stop?	No
Will this position work within the following units that provide health and human services: College of Medicine, College of Nursing, Health Sciences, Physical Therapy, Athletic Training, School of Social Work, Occupational Therapy, Dietetics & Nutrition, Student Health, Psychology, Center for Children & Families? Office of Inspector General (OIG) Checks (Global Watch only)	No
Will this role perform or support research? (Mark No if this is a Graduate Assistant contract (GA, RA, TA))	No

How To Apply

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

How To Apply

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Disclosures

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding nondiscrimination, contact FIU's Office of Civil Rights Compliance and Accessibility at 305.348.2785 or email [e-mail].