2022-23 Clerical Assistant Pool

Kutztown University of Pennsylvania; Kutztown (Berks County); On-site; USD 33,000; Full time

Job summary

Kutztown University is hiring Clerical Assistant 2 positions that require strong office and customer service skills. Applicants must be personable, proficient in Microsoft Office, and able to type 40 WPM. A typing test and customer service assessment will be required as part of the application process.

Qualifications

• Must be able to type 40 WPM.
• Experience in a diverse environment.
• Exemplary communication skills required.

Responsibilities

• Serve as department receptionist and perform secretarial duties.
• Maintain budget reports and organize correspondence.
• Provide front line customer service to students, faculty, staff.

Skills

Customer service

Typing

Computer proficiency

Bilingual in Spanish

Communication

Tools

Microsoft Office

Job description

These are clerical support positions requiring general office, telephone, and computer skills. Typical responsibilities may include, but are not limited to: serving as department receptionist and performing secretarial duties, such as providing front line customer service to students, faculty, staff, and the general public; maintaining the department's budget reports; organizing correspondence and business files; composing letters; accurate typing; maintaining the department web page; and the opening and distribution of office mail.

This pool will be active for all Clerical Assistant 2 positions that are available for external candidates through the end of the 2022-23 year, as they become available to fill.

These positions deal directly with students, faculty, staff, and the general public; therefore, you must be personable, have a pleasant phone manner, be able to multitask, work under pressure, and have a customer service focus.

Applicant must be able to type 40 WPM, be computer proficient, and have experience in Microsoft Office. Experience working in a diverse work environment and exemplary communication skills are required. Applicants must also be organized, efficient, highly reliable, and able to exercise initiative. Experience working with confidential information is a plus. Bilingual in Spanish at a native speaker level is preferred.

This pool will remain open for positions available to external applicants that become available. You may be required to take a typing test prior to interview or offer of employment.

Starting salary is $32,978, as determined by the AFSCME CBA.

All applications must be submitted via our online application/resume system ONLY. Please do not fax, mail, or email any documentation. This posting will require a typing test with a passing score of 40 WPM to be considered for any open external positions. All applicants will also be given an online Customer Service test, in addition to the typing test.

Successful typing test, interview, background clearance, and demonstration of ability are requisite qualifications for all positions. Kutztown University is an AA/EOE/member of the PA State System of Higher Education and actively solicits applications from women and minority candidates.

Non-Discrimination Statement

Kutztown University does not discriminate in employment or educational opportunities on the basis of sex, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity, or veteran status. To discuss a complaint of discrimination, contact the University's Title IX Coordinator at Old Main A-Wing, Room 02, phone: [phone], or email: [e-mail]. For civil rights issues, contact the Office for Civil Rights at 400 Maryland Avenue, SW, Washington, DC 20202-1100, phone: [phone], TDD: 800-877-8339, fax: [phone], email: [e-mail].

About the company

Kutztown University of Pennsylvania is a public university in Kutztown, Pennsylvania.

Notice

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