1st Shift Tablets Team Lead

Lindt & Sprüngli; Stratham (NH); On-site; USD 30,000 - 39,000; Full time

Job summary

Lindt & Sprüngli is seeking a production supervisor in Stratham, NH to lead assigned production teams, ensure quality and safety standards, and drive cost-efficient manufacturing. This role focuses on training coordination, safety audits, and continuous improvement across the line.

You will collaborate with multiple departments to resolve issues, mentor staff, and maintain high performance metrics in a fast-paced chocolate production facility.

Qualifications

• Strong written and verbal communication skills.
• Proven organizational and time management skills.
• Computer skills: Word and Excel.
• Strong interpersonal skills.
• Second language a plus.
• Strong analytical and problem-solving skills.
• Ability to set own priorities and to be self-disciplined and consistent.
• Ability to work independently as well as in a team.

Responsibilities

• Coordinate and evaluate operational training and maintenance of training programs in an assigned production area.
• Lead Washroom safety audits.
• Coordinate corrective action for Safety Audit findings and Near Miss projects.
• Conduct Washroom food safety audits with QA and coordinate corrective actions.
• Complete assigned projects and side-jobs.
• Communicate and work with other departments to resolve issues and/or make improvements.
• Multi-task, motivate and guide multiple production crews.
• Measure and report progress on Plant KPIs and LPW.
• Develop and implement improvements to eliminate waste and improve production metrics.
• Ensure compliance with policy, procedures and safety regulations.

Skills

Communication skills

Analytical skills

Interpersonal skills

Time management

Leadership

MS Word & Excel

Second language

Education

HS Diploma

Bachelor's Degree

Job description

Who We Are

At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experience is nothing short of exceptional. Our collective efforts are geared towards making a positive impact, not only in the world of premium chocolate but also in the lives of our employees, customers, and communities. Our company embraces a culture defined by the core values of Excellence, Innovation, Entrepreneurship, Responsibility, and Collaboration, fostering a dynamic and collaborative environment where these principles drive our success.

Position Purpose

The person in this position is responsible for helping to lead the production teams in an assigned production area at the Stratham manufacturing facility. This includes ensuring the appropriate products are produced in the quantities required by production planning, ensuring high standards for quality within designated timeframes, at the lowest possible cost while maintaining a safe work environment.

Essential Job Functions & Responsibilities

• Responsible for coordinating and evaluation of operational training and maintenance of training programs in an assigned production area.
• Leads Washroom safety audits.
• Coordinates corrective action completion for Safety Audit findings and Near Miss projects.
• Conduct Washroom food safety audits with QA and coordinate corrective action completion.
• Completes assigned projects and side-jobs.
• Communicates and works with other departments to resolve issues and/or make improvements.
• Ability to multi-task, motivating and guiding multiple production crews.
• Support the Lindt Production Way culture by measuring and reporting progress on an on-going basis using Plant and Company KPI's.
• Developing and implementing improvements to eliminate operational wastes in the process, managing and evaluating projects in the developing of LPW.
• Improving the plant’s performance including Delivery Performance, Production Capacity, Operational Costs, and Quality.
• Ensure compliance with company policy, procedures and safety regulations.
• Monitor and ensure required quality hygiene standards are met and adhered to.
• Monitor production processes and quality results to ensure policies and procedures are being followed. When issues arise, partner with a member of management.
• Encourage and model effective working relations with employees, other production areas and functional support departments to ensure timely communication and effective execution.
• Motivate and coach production staff to fulfill production requirements and develop a knowledgeable, flexible workforce with low turnover within production area.

Qualifications & Requirements

• Strong written and verbal communication skills.
• Proven organizational and time management skills.
• Computer skills: Word and Excel.
• Strong interpersonal skills.
• Second language a plus.
• Strong analytical and problem-solving skills.
• Ability to set own priorities and to be self-disciplined and consistent.
• Ability to efficiently work independently as well as in a team environment.
• Ability to develop and implement action steps and follow through with documented actions.
• Experience Minimum of 3 years in a leadership role, preferably in a food manufacturing environment.
• Demonstrated experience working with production machinery.
• Education Required HS Diploma.
• Preferred Bachelor's Degree.

Total Rewards

Compensation Range: $22.07 - $28.69

Applicants for this position must be currently authorized to work in the United States on a full-time basis. The company will not sponsor applicants for this position for work visas.

Lindt USA’s salary range reflects market rates based on our size, revenue, and location. Starting pay is determined using a wide range of factors including, but not limited to, job-related skills, knowledge, and experience as well as market conditions. A bonus and/or long-term incentive may be included as part of this compensation package.

Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.

Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well.

Looking to grow your career in a dynamic, international setting? Join the Lindt & Sprüngli Group! Together, we thrive to achieve our bold ambitions, powered by our purpose and unique culture of community and mutual support – rooted in a proud tradition, yet always evolving to stay ahead and set new standards. Across our diverse local teams, we think globally and act locally – empowering people to grow, take ownership and shape a sustainable future together. We are a responsible “employer of choice” who provides an inspiring people experience. Together, we build trust, drive innovation, and grow – as individuals and as a business.

Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. The long-established Swiss company with its roots in Zurich is a global leader in the premium chocolate category. Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA. Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe. With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025. Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions. Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.