1st Shift - Quality Control Manager

Davita Inc.; Waukesha (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

A leading company in the healthcare industry seeks a Quality Control Manager to oversee quality assurance and control processes. This role involves managing non-conformance issues, employee training, and ensuring compliance with quality management systems. Candidates should have relevant experience and a strong focus on safety and customer service.

Qualifications

• 3+ years' experience in a quality role required.
• Certification in Six Sigma preferred.
• Experience with heat treating and hardness testing.

Responsibilities

• Manage non-conformance and concern resolution.
• Assist in the development and implementation of training materials.
• Review and propose changes to process development.

Skills

Microsoft 365 proficiency

Minitab

English proficiency

Bilingual Spanish

Education

High school diploma or equivalent

Four year degree in Metallurgical Engineering

Quality Engineering

Process Engineering

Tools

Bluestreak software

Job description

Position: Quality Control Manager

Position Hours:Primarily 6a - 2:30p; however, this position must ensure that quality control and assurance functions are maintained 24/7, potentially requiring on-call availability or coverage through shift work.

Position Wage:Salary ranges from $70,000 - $100,000.

Summary:The quality control manager is responsible for providing the business unit with support to manage periodic testing, non-conformance and concern management, perform management of change and retraining activities, communicate process creation and revisions at shift changes, assist in corrective action/preventative action administration, assist in auditing the business unit, create business unit specific weekly metric slides, and overall support appropriate documentation. The quality control manager makes quality a visible part of production's day-to-day activities and ensures or verifies that the requirements of the quality management system are being met. There will be many opportunities for cross-training in quality and production duties where the knowledge will support this position and the option to assist in coverage of those duties where appropriate.

Job Duties and Responsibilities (Essential Functions):

Non-conformance and concern management

• Review and update non-conformances and concerns daily
• Propose systemic corrections to repeat issues
• Manage customer communication of non-conforming product
• Work directly with unit leadership to assist in non-conformance and concern resolution
• Referee test suspect product
• Compile and present unit quality control metrics
• Facilitate communication between departments
• Work with quality and production department members to ensure effective communication that facilitates continual improvement.

Management of change

• Provide management of change presentations to shift changes
• Administer management of change for quality system revisions
• Ensure appropriate documentation of Management of Change Activities

Employee Training

• Assist with development of training materials to support quality outcomes
• Assist with training of new employees regarding quality practices
• Provide retraining to business unit production personnel regarding quality practices
• Learn tasks/skills specific to the business unit to be able to assist in training and continual improvement for those specific tasks/skills.

Process Development

• Assist with writing and launching new processes.
• Take feedback and propose changes to process development for new and existing processes
• Present new or significantly revised processes at shift changes
• Be able to write, implement, and revise work instructions.

Equipment Quality Support

• Provide basic trouble shooting for hardness testers
• Provide additional support for quality assurance as required and time permits
• Participation in Weekly Maintenance Meeting
• Assist with management and actualization of periodic testing programs
  Assist with auditing of business unit functions

Minimum Requirements:

• Must be willing to work in non-climate controlled settings
• Capable of lifting and carrying at least 25 pound objects through out shift
• High school diploma or equivalent required / Four year degree in one of the following or similar fields preferred:
  • Metallurgical Engineering
  • Materials Engineering
  • Quality Engineering
  • Process Engineering
• 3+ years experience in a quality role desired. Prefer experience with the following
  • Heat treating
  • Hardness testing
  • Quality system management
  • Quality control management
  • Continual Improvement
  • PPAP creation

Hard Skills:

• Microsoft 365 proficiency
• Minitab or other statistics software experience - Preferred
• Bluestreak software proficiency - Preferred
• Basic computer & mobile phone skills
• Six sigma certification - Preferred
• Basic math knowledge
• English reading and writing proficiency
• Bi-lingual Spanish speaking, reading, and writing skills desired

Soft Skills:

• Safety & customer focused mindset
• Critical & analytical thinker
• Excellent written & verbal communication skills
• Ability to comprehend & interpret technical specifications
• Excellent time management
• Attention to detail
• Organized
• Adaptability
• Self-motivated
• Able to work collaboratively with others
• Servant Leadership