1st shift Customer Service Representative

CJ Logistics America; Wilmer (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

CJ Logistics America is seeking a 1st shift Customer Service Representative to enhance customer relations and ensure smooth operations within logistics. This entry-level position entails managing shipments, paperwork, and internal communications. Offering a salary of $21-$24 per hour along with comprehensive benefits, this role presents a great opportunity for career growth in a supportive environment.

Benefits

Full health insurance (medical, dental, vision)

401(k) plan

Tuition assistance

PTO

Open-door work environment

Opportunities for advancement

Qualifications

• High School Diploma or GED required.
• Comfortable with Microsoft Office and ready to learn warehouse management systems.

Responsibilities

• Be the main point of contact for customers, ensuring top-notch service.
• Manage inbound and outbound shipments and coordinate carrier appointments.
• Process orders and verify documentation with accuracy.

Skills

Customer Communication

Problem-solving

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

1st shift Customer Service Representative

Join to apply for the 1st shift Customer Service Representative role at CJ Logistics America

Continue with Google Continue with Google

1st shift Customer Service Representative

3 days ago Be among the first 25 applicants

Join to apply for the 1st shift Customer Service Representative role at CJ Logistics America

Description

Lift Your Career to New Heights with CJ Logistics!

Description

Lift Your Career to New Heights with CJ Logistics!

At CJ Logistics, our Customer Service Representatives keep things moving! You’ll be the main point of contact for customers, handle paperwork, schedule shipments, and help keep everything on track behind the scenes. If you thrive in a fast-paced environment and love problem-solving, this role is for you!

• Pay Range: $21.00-$24.00/HR
• Schedule: (1st Shift M-F 6 AM-2 PM)
  
  

What You’ll Do:

• Customer Communication – Be the friendly, go-to expert for both internal and external customers, ensuring top-notch service and smooth operations.
• Schedule & Organize – Keep things moving! Manage inbound and outbound shipments, coordinate carrier appointments, and keep schedules on track.
• Paperwork Perfection – Process orders, Bills of Lading, and verify documentation with accuracy—because details matter!
• Dock & Yard Coordination – Keep the flow efficient! Assign dock doors, track trailers, and maintain key reports to ensure everything runs smoothly.
• Team Player – Work closely with shift leads and jump in to support shipping and receiving when needed—teamwork makes the dream work!
  
  

What We’re Looking For:

• High School Diploma or GED required
• Comfortable with Microsoft Office and ready to learn warehouse management systems (WMS).
• Shipping & receiving experience is a plus, but a willingness to learn and grow is even better!
  
  

Ready to Elevate Your Career? Join us at CJ Logistics and be a part of something bigger. With our guided training and supportive team, you'll have everything you need to succeed. Let’s move forward together!

Pay, Benefits and More:

• Pay Range: $21-$24/HR
• Competitive compensation package
• Rapid Paid! (Ability to get hours worked paid out before payday.)
• Full health insurance (medical, dental and vision), 401(k), Life insurance, tuition assistance, PTO and MORE!
• Growing company with a performance record that continues to climb!
• Open-door work environment
• High Performance culture with a focus on a growth mindset where continuous improvement is embraced
• Opportunities for advancement!
  
  

CJ Logistics About Statement:

At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at CJ Logistics America by 2x

Sign in to set job alerts for “Customer Service Representative” roles.

Continue with Google Continue with Google

Continue with Google Continue with Google

Customer Service Agent (Hiring Immediately)

Entry-Level Call Center Agent (Full-Time)

Entry-Level Contact Center Agent (Part-Time)

Specialist Customer Experience Information US

Customer Service Representative - State Farm Agent Team Member

Lancaster, TX
$50,000.00
-
$80,000.00
2 days ago

Customer Service Representative (Remote in Texas)

Entry-Level Customer Service Agent (Full-Time)

Customer Service Representative - State Farm Agent Team Member

Dallas, TX
$45,000.00
-
$50,000.00
3 days ago

Entry-Level Contact Center Job Openings (Immediately Hiring)

Customer Support Specialist for voice and chat account

Entry-Level Contact Center Agent (Full-Time)

Customer Service Representative - State Farm Agent Team Member

Customer Care Representative Job Opening (Full-Time)

(Work From Home) Customer Engagement Agent

Full-Time On-Site Call Center Representative

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.