1st Asst Store Manager

Steve Madden; Livermore (CA); On-site; USD 70,000 - 78,000; Full time

Job summary

A leading retail company is seeking a 1st Assistant Store Manager in Livermore, CA. This role supports all daily operational aspects, ensuring outstanding customer service and efficient store management. Ideal candidates will have prior retail and management experience, demonstrating strong interpersonal skills.

Qualifications

• 1-3 years of retail experience.
• 1-3 years of management experience.
• Ability to read, write, and understand English.

Responsibilities

• Assists the Store Manager in daily operations.
• Ensures outstanding customer service.
• Manages store in absence of Store Manager.

Skills

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Job description

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Overview: Assists the Store Manager in all aspects of the daily operations of a retail store to achieve targeted productivity, sales and profitability. Assistant Store Managers may be required to perform duties of all store personnel. 1st assistant managers are seasoned assistant managers or former store managers that will be ready for promotion to store manager within a minimum of a 90 day window.

Major Qualifications: (include but are not limited to):

• Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
• Monitor operations to ensure standards are met and maintained regarding merchandise presentation, customer service, store safety, cleanliness, shrinkage and operating cost controls.
• Manages store in absence of Store Manager.
• Assists in active recruiting, selection, training, scheduling, and evaluation of store personnel.
• Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise and advertisements.
• Assist in floor moves, merchandising, display maintenance, cleaning store including bathroom and stockroom, vacuuming and returning product to inventory.
• Monitors deliveries of product movement within the store to ensure effective inventory and merchandise management.
  
  

Requirements

• High school diploma or equivalent.
• Ability to read, write, and understand English required.
• Assistant Manager or Store Manager experience required.
• 1- 3 years retail experience.
• 1- 3 years management experience.
• Strong interpersonal and customer service skills.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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