198 Sales Associate - Store

Greater Bergen County YMCA; Chicago, Christiansted (IL, United States Virgin Islands); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Sales Associate to enhance customer experiences and drive sales in a dynamic retail environment. The role emphasizes exceptional service, operational excellence, and effective merchandising. Ideal candidates will possess strong communication and interpersonal skills, along with a high school diploma. This position offers a chance to be part of a supportive team that values integrity and teamwork. Join us in creating a positive shopping atmosphere that empowers customers and fosters brand loyalty.

Qualifications

• Exceptional customer service skills to enhance the shopping experience.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Drive sales and manage merchandise effectively.
• Provide exceptional customer service and educate customers.
• Maintain store cleanliness and adhere to operational standards.

Skills

Customer Service

Communication Skills

Retail Math

Interpersonal Skills

Attention to Detail

Flexibility

Education

High School Diploma or Equivalent

Tools

POS Systems

Computer Skills

Job description

Position Summary

The Sales Associate is responsible for assisting in all operational and merchandising functions within the store during their assigned shift, providing excellent customer service to every guest.

Major Responsibilities and/or Essential Functions

1. Driving Sales

• Drive sales to achieve and exceed personal and store goals.
• Ensure all funds and merchandise are handled according to company policy and procedure.
• Assist with scheduling at least one grassroots event per quarter.
• Manage merchandise effectively.
• Assist with driving marketing initiatives.

Customer Experience

• Provide an exceptional customer service experience to all customers.
• Serve as a product knowledge expert to educate customers.
• Model the company's values.
• Serve as a role model for all associates in delivering exceptional customer service.
• Drive PLCC to enhance brand loyalty.

Operations

• Assist in merchandising, display maintenance, and visual updates to enhance the brand.
• Replenish floor stock as needed.
• Maintain store cleanliness and organization.
• Communicate important issues to the Store Manager and Assistant Manager.
• Adhere to store policies and procedures to ensure high operational standards.

Knowledge, Skills, & Experience

• High school diploma or equivalent.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Ability to apply retail math principles.
• Proficient computer skills and experience with POS systems.
• High initiative and accountability.
• Flexibility and adaptability to business needs.
• Attention to detail and ability to meet deadlines.

This position requires physical ability to:

• Lifting up to 30 lbs, pushing, pulling, bending, and stretching frequently.
• Stand for 8–10 hours daily.
• Use ladders or other equipment for store and merchandising maintenance.
• Work a flexible schedule, including some holidays, weekends, and late evenings.
• Minimal travel may be required for district meetings or banking duties.
• Interact daily across all divisions and levels.

Organization Chart

Reports to: [Position]

Other Information

Additional details not covered above.

Brand Overview

Founded in 1991, Ashley Stewart offers fashion-forward, well-tailored, affordable clothing for women, with stores across the U.S. and online at www.ashleystewart.com. The brand emphasizes confidence, self-esteem, and sisterhood, striving to deliver a positive shopping experience both in-store and online.

Our Philosophy

We operate based on core values of fair play, hard work, teamwork, and integrity. Our success depends on our team working in unison to serve our customers, who trust and believe in our brand. Ashley Stewart stands for confidence, acceptance, and a supportive community.

*Essential Functions: A function is considered essential if it is fundamental to the position, limited in staffing, or highly specialized.

For job evaluation and compensation only: Exempt or Non-Exempt status. Approved grade and compensation details.

Disclaimer: This job description provides a general overview of the role and is not exhaustive of all duties, responsibilities, or qualifications.