196/Hawthorne Plaza Sales Associate - Store

Ashley Stewart, Inc.; California, Hawthorne (MO, CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Associate to join their team. This role involves driving sales, providing exceptional customer service, and maintaining store operations. The ideal candidate will possess excellent communication and interpersonal skills, along with a strong ability to adapt to the needs of the business. You'll be part of a vibrant team that values teamwork and integrity, ensuring that every customer enjoys a welcoming shopping experience. If you are detail-oriented and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• High school diploma or equivalent is required.
• Strong communication and interpersonal skills are essential.
• Ability to apply retail math principles effectively.

Responsibilities

• Drive sales to achieve and exceed personal and store goals.
• Provide exceptional customer service to all customers.
• Assist in merchandising and display maintenance.

Skills

Excellent communication skills

Strong interpersonal skills

Retail math principles

Computer skills and POS system

Detail-oriented

Education

High school diploma or equivalent

Tools

POS system

Job description

196 Hawthorne Plaza, 12730 Hawthorne Blvd, Hawthorne, California, United States of America Req #516

Friday, December 27, 2024

I. Position Summary

Position Overview: The Sales Associate is responsible for assisting in the execution of all operational and merchandising functions within the store during their assigned shift. They are responsible for providing excellent customer service to every guest.

II. Major Responsibilities and/or Essential Functions*

Driving Sales

• Drive sales to achieve and exceed personal and store goals.
• Ensure all funds and merchandise are handled according to Company policy and procedure.
• Assist with scheduling a minimum of 1 grassroots event per quarter.
• Effectively manage merchandise.
• Assist with driving marketing initiatives.

Customer Experience

• Provide an exceptional customer service experience to all customers.
• Serve as product knowledge expert to educate customers.
• Successfully model the Company values.
• Serve as a role model to all Associates for exceptional customer service.
• Drive PLCC to enhance brand loyalty.

Operations

• Assist in merchandising, display maintenance, and visual changes to enhance the brand.
• Assist in replenishing floor stock.
• Ensure the neatness, maintenance, and cleanliness of the store.
• Communicate with Store Manager and Full Time Assistant Manager on areas of importance.
• Maintain the highest standards in store operations per the Policy and Procedures manual.

III. Knowledge, Skills, & Experience

• High school diploma or equivalent.
• Excellent communication skills, both written and verbal.
• Strong interpersonal skills.
• Ability to apply retail math principles.
• Excellent computer skills and ability to use a POS system.
• High level of initiative and accountability.
• Proven ability to be flexible and adapt to the needs of the business.
• Detail-oriented; consistently meets deadlines.

This position requires the ability to:

• Lift 30 lbs, push, pull, bend, and stretch frequently.
• Stand for 8–10 hours a day.
• Use ladders or other equipment for store and merchandising maintenance.
• Work a flexible schedule including some holidays, weekends, and late evenings.
• Minimal travel may be required, e.g., district meetings, banking duties.
• Interact daily across all divisions/levels.

V. Organization Chart (reports to)

VI. Other

Any additional information not covered above.

Brand Overview:

Ashley Stewart was founded in 1991 in Brooklyn, New York. It offers fashion-forward, well-tailored, affordable clothing for women in an accessible and welcoming environment.

Our customers can shop in retail stores across the U.S. and online at www.ashleystewart.com. The brand has grown internationally, with active social media engagement. Ashley Stewart continues to deliver stylish, flattering fashion for the trend-savvy, curvy, and confident woman.

Our Philosophy:

We value fair play, hard work, teamwork, and integrity. Success comes from unified planning and execution. Our brand stands for confidence, self-esteem, sexiness, class, and sisterhood. Every employee is seen as a trusted confidante and friend to our customers. Our shopping experience, both in-store and online, emphasizes confidence and acceptance.

*Essential Functions

Functions considered essential if:

• The position exists to perform that function.
• Limited employees are available to perform it.
• The function is highly specialized for the incumbent's skills.

FOR JOB EVALUATION AND COMPENSATION USE ONLY

0 Exempt

1 Non-Exempt

Approved Grade: ________ Compensation Approval: ________ Date: ________

Disclaimer: This job description describes the general nature and level of work performed. It is not all-inclusive of duties, responsibilities, or qualifications.