1258 CUSTOMER SERVICE REPRESENTATIVE (CSR)

LPT RETAIL MANAGEMENT SERVICES LLC; Odessa (FL); On-site; USD 16,531 - 22,041; Full time

Job summary

LPT RETAIL MANAGEMENT SERVICES LLC is seeking an entry-level Customer Service Representative in Odessa, FL. The role involves greeting customers, handling transactions, and maintaining store standards.

Candidates should be able to communicate in English, perform basic math, and stand for long periods. The position requires lifting up to 50 pounds and working as part of a team in a retail environment.

Qualifications

• English literacy to eighth‑grade level
• Basic math to make change and balance shift reports
• Sufficient visual acuity to check identification
• Ability to read and understand instructions for operating cash registers and equipment
• Good personal grooming habits
• Ability to stand up to 8 hours and lift up to 50 pounds

Responsibilities

• Provide excellent customer service at the register and assist customers efficiently
• Complete all shift duties as assigned
• Safeguard company assets and follow cash control procedures
• Respond promptly to spills or hazardous conditions
• Perform other duties as assigned by the Store Manager

Skills

English literacy

Basic math

Read instructions

Visual acuity

Grooming

Customer service mindset

Education

None required

Job description

Job Details

Level: Entry
Job Location: LPT #1258 (ODESSA) - Odessa, FL 33556
Position Type: CSR
Education Level: None
Job Category: Retail

We are looking for smiling faces! Our team expectations are:

• Provide excellent customer service. If two employees are on duty and only one is running a cash register while the other performs stocking or cleaning duties, all such work should be set aside if more than two customers line up at the register. The second register should be opened immediately to provide fast and friendly service to the customer.
• Complete all shift duties as assigned.
• All employees are expected to safeguard the company’s assets unless their own physical safety, or that of co‑workers or customers, may be jeopardized:
  • Follow company policies with regard to cash control and proper safe operation.
  • Follow correct vendor check‑in procedures.
  • Complete all end of shift paperwork.
• Pay immediate attention to any spill or other hazardous condition.
• Other duties may be assigned from time to time by the Store Manager.

Qualifications

• Ability to read, understand, and write the English language at the eighth‑grade level, including the ability to hear spoken words.
• Eighth‑grade level math competency to make change, complete shift reports, and account for numbers of a variety of products during vendor check‑in.
• Sufficient visual acuity to check identification.
• Ability to read and understand instructions for operating electronic cash registers, gas consoles, and other equipment.
• Good personal grooming habits.
• Physical requirements include standing for up to 8 hours during a shift and being able to lift up to 50 pounds.