1261 Customer Service Representatives (CSR)

LPT RETAIL MANAGEMENT SERVICES LLC; Fort Myers (FL); On-site; USD 16,531 - 20,664; Full time

Job summary

LPT RETAIL MANAGEMENT SERVICES LLC in Fort Myers is seeking a friendly retail associate to deliver warm, efficient service and manage daily store tasks. You will greet customers, stock shelves, and ensure a clean and safe environment.

The role requires basic English, simple math, and the ability to stand for long periods; training will be provided. You will support the Store Manager with miscellaneous duties and cash handling.

Qualifications

• Ability to read, understand and write English at the eighth-grade level.
• Eighth-grade level math to make change and complete shift reports.
• Sufficient visual acuity to check identification and process money orders.
• Ability to read and understand instructions for operating equipment.
• Good personal grooming habits.
• Standing up to 8 hours and able to lift up to 50 pounds.

Responsibilities

• Provide excellent customer service and greet customers.
• Operate cash register and handle transactions accurately.
• Stock shelves and maintain store cleanliness throughout shifts.
• Safeguard company assets and follow cash control procedures.
• Follow vendor check-in procedures and complete end of shift paperwork.
• Address spills or hazardous conditions promptly and safely.
• Other duties may be assigned by the Store Manager.

Skills

English literacy

Basic math

Cash handling

Reading instructions

Grooming standards

Standing 8 hours

Education

Eighth-grade education

Job description

Job Details

Job Location: LPT #1261 (FORT MEYERS) - Fort Myers, FL 33905

We are looking for smiling faces! Our team expectations are:

• Provide excellent customer service. If two employees are on duty and only one is running a cash register while the other performs stocking or cleaning duties, all such work should be set aside if more than two customers line up at the register in operation; the second register should be opened immediately in order to provide fast and friendly service to the customer.
• Complete all shift duties as assigned.
• All employees are expected to safeguard the company's assets unless their own physical safety, or that of co-workers or customers, may be jeopardized:
  • Follow company policies with regard to cash control, proper safe operation.
  • Follow correct vendor check-in procedures.
  • Complete all end of shift paperwork.
• Pay immediate attention to any spill or other hazardous condition.
• Other duties may be assigned from time to time by the Store Manager.

Qualifications

• Ability to read, understand and write the English language at the eighth-grade level, including the ability to hear the spoken word.
• Eighth-grade level math competency in order to make change, complete shift reports, and account for numbers of a variety of products during vendor check-in.
• Sufficient visual acuity to check identification and process money orders.
• Ability to read and understand instructions for operating electronic cash registers, gas consoles, and other equipment.
• Good personal grooming habits.
• Physical requirements include standing up to 8 hours during a shift and able to lift up to 50 pounds.