Role overview
Help operate and improve cloud infrastructure for production systems in a remote role based in Latin America. The work includes deployments, monitoring, incident response, security controls, disaster recovery, and ongoing improvements to reliability and cloud costs.
Responsibilities
- Deploy and maintain distributed systems in line with security practices, and support infrastructure configuration and administration.
- Monitor cloud health, performance, stability, and costs; investigate and resolve issues during testing and production.
- Provide Level 2 support and participate in on-call rotations, incident reviews, and follow-up actions to reduce future downtime.
- Maintain backups and recovery processes, and take part in disaster recovery planning and exercises.
- Manage cloud resource configuration and governance, including identity and access management; identify opportunities to automate routine work.
- Document deployed solutions, operational procedures, and significant changes, and contribute to shared cloud standards and knowledge.
Requirements
- A college degree or equivalent work experience, with practical IT and information security experience.
- Experience with cloud enterprise infrastructure architecture or operations, including at least three years implementing cloud solutions.
- At least three years of application design experience and infrastructure experience covering monitoring, DNS, DHCP, backups, and disaster recovery.
- Experience supporting automation work with tools such as Terraform, Ansible, or Jenkins.
- Understanding of cloud architecture principles, networking protocols, distributed systems, and security or governance controls.
- Strong troubleshooting, communication, organization, and stakeholder support skills; able to work independently and with a platform team.
Nice to have
- Microsoft or AWS industry certification, such as AWS Certified Solutions Architect – Associate.
- Terraform Associate certification.
Benefits and work setup
- Remote, full-time contract role based in Latin America, with compensation of USD $3,500–$4,200 per month depending on experience and skills.