106303-Commissions Associate

Cetera Financial Group; Dallas (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off (PTO) & holidays

Parental leave

401(k) with company match

Job summary

Cetera Financial Group is seeking a Commission Operations professional to join the Commissions team, focusing on accurate processing of commission revenue and maintaining service standards across Cetera’s broker dealer communities.

The role involves researching statements, reconciling daily files, performing journal entries, and ensuring timely processing while delivering exceptional customer service.

Qualifications

• 1–2 years of intermediate Microsoft Excel skills, including formulas, Pivot Tables, and VLOOKUP.
• Attention to detail and strong organizational skills in a fast-paced environment.
• Team player with good communication and critical thinking abilities.
• Overtime may be required as part of workload.
• Experience in customer service with solid verbal and written communication.

Responsibilities

• Process and reconcile daily commission files and statements for a self-clearing broker-dealer.
• Research with sponsors and fund companies to obtain statements for timely processing; implement process improvements.
• Prioritize workload and resolve commission issues promptly.
• Perform accounting tasks including journal entries and balance sheet reconciliation.
• Use intermediate Excel skills to analyze commission data and respond to inquiries.
• Provide high-quality customer service and meet SLAs and Cetera standards.
• Communicate with fund companies and field staff to resolve issues.
• Assist with audits and weekly advisor credit card payments processing.
• Train offshore team members as needed.

Skills

Excel

Attention to detail

Teamwork

Critical thinking

Customer service

Overtime availability

Communication skills

Education

High School Diploma

Associate degree in Accounting or Administration

Tools

Microsoft Access

Job description

Job Description

This role is an integral part of the Commissions team, focusing on accurate processing of commission revenue and maintaining a commitment to service standards across Cetera Financial Group’s broker dealer communities.

Core Responsibilities

• Accurately process and reconcile daily commission files and statements while building on experience and applying knowledge of commissions within a self-clearing broker-dealer.
• Perform research, interact with sponsors, and fund companies as needed to obtain statements for timely commission processing. Proactively seek best practices and implement process-improved commission processing methods.
• Prioritize workload and perform timely resolution of outstanding commission issues.
• Perform accounting functions, including preparation of journal entries, pertinent documentation of work papers and reconciliation of balance sheet accounts.
• Understand standard contract terms and commission calculations to assist clients.
• Ability to utilize intermediate Excel skills to research questions and efficiently analyze commission transaction data.
• Provide Raving Fans customer service to clients, meeting SLAs and Cetera Service Culture service standards.
• Team player willing to pitch in as needed to complete commission processing work and accomplish service standards and SLAs.
• Communicate with fund companies and the field force, assisting Sales Representatives in resolving commission issues.
• Work on projects, using analytical skills and providing a high level of detail.
• Assist with internal/ external auditors
• Daily quality control/review of commission data
• Assist and train offshore team members
• Process weekly advisor credit card payments
• Mutual Fund/ Brokerage product setup

Required Knowledge, Skills, And Abilities

• 1-2 years of intermediate Microsoft Excel skills; including writing formulas, Pivot Tables, VLOOKUP formulas, and the ability to work with large worksheets containing multiple linked worksheets.
• Attention to detail, excellent organization skills, ability to multi-task and produce timely results in a fast-paced work environment.
• Capable of working well in a team environment
• Capable of exercising critical thinking skills
• Customer service experience with sound verbal and written communication skills
• Ability to work overtime if requested.

Desired Knowledge, Skills, And Abilities

• Associate technical college degree in Accounting or Administration is a plus.
• 1+ year experience working with Microsoft Access including working with tables and joins to write queries.

Minimum Required Education & Experience

• High School Diploma

Travel Requirements

Up to (0%)

About Us

What We Give You In Return Not many teams can say that they support people’s dreams coming to life. We happen to do that every day. And as important as we know your career is, we recognize that there’s a whole lot more to life. To ensure that our employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including:

• Inclusive health, dental, vision, and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.
• Easy access to mental health benefits to meet our team members and their families where they are.
• 20+ days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.
• 401(k) savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years.
• Paid parental leave to support all team members with birth, adoption, and fostering.
• Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more.
• Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.
• Paid caregiver leave to provide time away from work when caring for an ill or recovering family member.
• Additional benefits such as an Employee Assistance Program (EAP), identity theft protection (LifeLock), pet insurance, and other voluntary benefits to provide extra peace of mind

About Cetera

Cetera Financial Group ® (Cetera) is a leading network of independent retail broker-dealers and registered investment advisers empowering the delivery of objective financial advice to individuals, families, and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is one of the largest independent financial advisor networks in the nation and a leading provider of retail services to the investment programs of banks and credit unions.

Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support, and innovative technology.

Cetera Financial Group (Cetera) is a network of independent retail firms, including those that are members of FINRA/SIPC: Cetera Advisors LLC; Cetera Wealth Services, LLC (formerly known as Cetera Advisor Networks); Cetera Investment Services LLC (marketed as Cetera Financial Institutions or Cetera Investors); and Cetera Financial Specialists LLC. Entities registered as investment advisers with the Securities and Exchange Commission include Cetera Investment Management LLC and Cetera Investment Advisers LLC. Cetera's principal office is located at 655 W. Broadway, 11th Floor, San Diego, CA 92101. Avantax Planning Partners, Inc. is an SEC registered investment adviser within the Aretec Group, Inc. (dba Cetera Holdings, an affiliate of Cetera). All the referenced entities are under common ownership.

Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law.

Agencies please note: this recruitment assignment is being managed directly by Cetera’s Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated.

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