100% Remote Case Coordinator I

Streamline WorkComp; Florida; Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Fully remote position

Equipment provided

Job summary

Streamline Work Comp is seeking a highly organized Case Coordinator for a 100% remote, full-time role. You will support patient care coordination by handling outbound calls to patients and providers, coordinating care, and documenting interactions in real time.

This entry-level position offers a clear path for advancement within healthcare operations. You will thrive in a high-volume environment, with a private workspace and reliable internet required.

Qualifications

• Experience in call centers, healthcare coordination, scheduling, or high-volume environments.
• Ability to manage multiple tasks and cases simultaneously.
• Strong attention to detail and accurate documentation skills.
• Clear and professional communication skills.
• Comfort with back-to-back calls for most of the workday.

Responsibilities

• Make outbound calls throughout the day to patients and providers.
• Coordinate care by scheduling appointments and following up on cases.
• Document all interactions accurately in real time.
• Track multiple cases and ensure timely completion of tasks.
• Communicate clearly and professionally with patients, providers, and internal teams.

Skills

Call center experience

Healthcare coordination

Scheduling

Job description

Streamline Work Comp — Full Time Case Coordinator (Remote)

Pay: $17.00/hour (Level 1 - Entry Level only)

Schedule: Monday–Friday 100% Remote | Equipment Provided

U.S. Residents Only (excluding NY, WA, DC, OR, UT)

Reference checks required

About The Role

We are seeking a highly organized, detail-oriented Case Coordinator to support patient care coordination in a fast-paced healthcare environment.

This is a phone-intensive role where you will spend the majority of your day making outbound calls to patients and providers, managing cases, and ensuring timely follow-up and documentation.

This role is an entry point into the organization, with strong opportunities for advancement based on performance.

This role is best suited for individuals who:

• thrive in highvolume environments
• are comfortable being on the phone most of the day
• can manage multiple cases with accuracy and efficiency

What You’ll Do

• Make outbound calls throughout the day to patients and providers
• Coordinate care by scheduling appointments and following up on cases
• Document all interactions accurately in real time
• Track multiple cases and ensure timely completion of tasks
• Communicate clearly and professionally with patients, providers, and internal teams

What We’re Looking For

• Experience in call centers, healthcare coordination, scheduling, or highvolume environments
• Ability to manage multiple tasks and cases simultaneously
• Strong attention to detail and accurate documentation skills
• Clear and professional communication skills
• Comfort with backtoback calls for most of the workday

This Role May Not Be a Fit If:

• You prefer mostly inbound calls
• You are not comfortable being on the phone throughout your shift
• You prefer slowerpaced or less structured work environments
• You are unable to work from a private, distractionfree workspace

Work Environment Requirements

• Private, quiet workspace
• Reliable internet connection
• Ability to work without interruptions (no caregiving during shift hours)

Why Join Us

• Fully remote position
• Stable, fulltime schedule
• Clear promotionfromwithin culture
• Real opportunity to grow your career in healthcare operations

Interview Process

• Recruiter phone interview
• Typing speed test (email link)
• Final video interview with management