1:1 Support Staff – Youth Behavioral Support (Hagerstown)

Behavioral Health; Hagerstown (MD); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid training and certification

Flexible scheduling options

Mileage reimbursement

Health insurance options

Opportunities for advancement andlead

Job summary

Wise Minds Therapeutic Services LLC is seeking compassionate, dependable, and motivated Community-Based One-to-One Support Staff to provide direct supervision, mentoring, behavioral support, and life skills coaching to youth in Western Maryland.

This role focuses on ensuring the safety, stability, and emotional well-being of youth while supporting the development of social, coping, and independent living skills.

Qualifications

• Must be 21 years or older with a valid driver’s license and reliable transportation.
• High School Diploma/GED + 2 years of experience OR Associate’s degree + 1 year in human services, behavioral health, or related field.
• Experience working with at-risk youth, foster care, behavioral health, or residential/community settings preferred.
• Must pass CJIS background check, CPS clearance, and sex offender registry screening.

Responsibilities

• Provide one-to-one supervision and support to youth in home, school, and community settings.
• Model appropriate social, coping, and communication skills.
• Assist youth in developing independence, emotional regulation, and daily living skills.
• Accompany youth to appointments, activities, and community-based programs as needed.
• Maintain professional boundaries using a trauma-informed approach.

Skills

Communication

Documentation

Interpersonal skills

Driver's license

Education

High School Diploma/GED

Associate’s degree

Job description

Benefits:

• Competitive salary
• Flexible schedule
• Training & development

1:1 Support Staff – Youth Behavioral Support (Hagerstown)

Location: Washington County

Job Type: Full-time / Part-time

Salary Range: $20 - $25 per hour

Experience Required: 1-2 years working with youth, behavioral health, healthcare support, or human services populations

About the Role

Wise Minds Therapeutic Services LLC is seeking compassionate, dependable, and motivated Community-Based One-to-One Support Staff to provide direct supervision, mentoring, behavioral support, and life skills coaching to youth receiving out-of-home and community-based services across Western Maryland.

This role focuses on ensuring the safety, stability, and emotional well-being of youth while supporting the development of social, coping, and independent living skills. Staff work closely with clinical leadership and care coordination teams to implement individualized service plans in home and community settings.

Candidates with experience in behavioral health, assisted living, healthcare support, residential services, youth mentoring, or direct care are encouraged to apply.

Key Duties and Responsibilities

Direct Support & Supervision

• Provide one-to-one supervision and support to youth in home, school, and community settings
• Model appropriate social, coping, and communication skills
• Assist youth in developing independence, emotional regulation, and daily living skills
• Accompany youth to appointments, activities, and community-based programs as needed
• Maintain professional boundaries using a trauma-informed approach

Behavioral & Clinical Support

• Implement individualized behavioral strategies based on service plans
• Participate in crisis prevention and de-escalation interventions
• Monitor and document behavioral progress and daily activities
• Communicate regularly with supervisors regarding youth progress and concerns
• Reinforce positive behaviors and support youth during emotional challenges

Documentation & Compliance

• Complete service notes, progress reports, and timesheets accurately and timely
• Maintain confidentiality and comply with DHS, COMAR, and agency standards
• Participate in supervision, team meetings, and required trainings

Requirements

• Must be 21 years or older with a valid driver’s license and reliable transportation
• High School Diploma/GED + 2 years of experience OR Associate’s degree + 1 year in human services, behavioral health, healthcare support, or related field
• Experience working with at-risk youth, foster care, behavioral health, assisted living, residential care, or community-based populations preferred
• Strong communication, documentation, and interpersonal skills
• Must pass CJIS background check, CPS clearance, and sex offender registry screening

Preferred Backgrounds & Experience

Experience in the following roles is highly valued due to transferable skills in supervision, documentation, client support, crisis response, and community care:

• Certified Nursing Assistant (CNA)
• Geriatric Nursing Assistant (GNA)
• Medication Technician (Med Tech)
• Direct Support Professional (DSP)
• Residential Counselor
• Behavioral Health Technician
• Psychiatric Rehabilitation Staff
• Youth Mentor or Community Support Worker

Training & Certification Requirements

Staff are required to complete the following (preferred at hire, required upon onboarding):

• CPR and First Aid Certification
• Crisis Prevention & Intervention (CPI) or equivalent
• Trauma-Informed Care Training
• Mandated Reporter Training
• HIPAA / Confidentiality Compliance
• DHS-required onboarding and orientation

Wise Minds provides support and reimbursement for required trainings.

Ongoing Professional Development

All staff must complete a minimum of two (2) in-service trainings annually, including topics such as:

• Child Safety
• De-escalation Techniques
• Youth Engagement Strategies
• Executive Skills Coaching

Schedule & Compensation

Flexible scheduling available, including day, evening, after-school, and weekend shifts based on youth needs

$20 - $25 per hour based on experience and qualifications

Perks & Benefits

• Paid training and certification support
• Flexible scheduling options
• Mileage reimbursement for approved work-related travel
• Health insurance options (eligible positions)
• Opportunities for advancement and leadership development

About Wise Minds Therapeutic Services

Wise Minds Therapeutic Services LLC is a behavioral health organization committed to providing trauma-informed, person-centered care to youth and families across Maryland. Our mission is to support stability, safety, and long-term success for youth through compassionate, community-based services.

Wise Minds Therapeutic Services LLC is an Equal Opportunity Employer and values diversity within our workforce and the communities we serve.