08759 Assistant Store Manager

Community Options, Inc.; Salt Lake City (UT); On-site; USD 40,000 - 60,000; Full time

Job summary

Community Options, Inc. seeks an Assistant Manager for their Salt Lake City location. This role involves leading store associates, enhancing customer experience, and driving sales. The ideal candidate will have a strong background in retail sales and management.

Qualifications

• 3+ years retail sales/customer service experience preferred.
• 1+ year management experience preferred.
• Ability to lead/support teams to meet objectives.

Responsibilities

• Responsible for hiring, developing, and leading all store associates.
• Ensure optimal customer experiences and oversee all store operations.
• Analyze store trends and anticipate customer demands.

Skills

Leadership

Effective communication

Customer service

Problem solving

Team building

Education

High School Diploma or equivalent

Job description

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Essential Function

Store Managers are responsible for hiring, developing, and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication, and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all outlined areas and are responsible for all primary duties when the Store Manager is not present.

Overview

Cosmo Prof

Job Title: Assistant Manager

Primary Duties

• 30% Brand: Provides supervision and supports the planning of associates' daily goals and activities to deliver an exceptional client experience, maximizing sales/KPIs, and driving customer loyalty. Ensures all brand standards are met, such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as the main contact to resolve customer issues and concerns. Analyzes store trends and anticipates customer demands.
• 30% People: Engages, trains, and develops teams to achieve positive results. Recruits to build a strong network of external candidates. Identifies strengths and opportunities for associates and addresses them through coaching or counseling. Maintains positive relations, resolves concerns, and communicates effectively. Fosters diversity, inclusion, and belonging.
• 30% Operations: Ensures execution of all company processes through training, management, analysis, and continuous improvement. Utilizes digital strategies such as Omni-channel fulfillment.
• Manages inventory, payroll, store opening/closing procedures, and ensures timely follow-through on directives and projects.
• 10% Safety/Loss Prevention: Ensures a safe environment, enforces policies, protects assets, and ensures compliance with all safety and HAZMAT training requirements.

Knowledge, Skills/Abilities and Requirements

• High School Diploma or equivalent
• Must be 18 years or older
• Preferred 3+ years retail sales/customer service experience
• Preferred 1+ year management experience
• Ability to lead/support teams to meet objectives
• Effective communication skills
• Flexible scheduling availability
• Cosmetology license is desirable but not required

Competencies

• Passionate Learner
• Desire to grow and learn
• Flexible, Agile, and Adaptable
• Talent Builder
• Effective Communicator
• Team Builder
• Customer Focused Partner
• Results Driver
• Strategic and Big Picture Thinker
• Problem Solver and Decision Maker

Control and Discretion

• High task, department, project, and consultative control
• Strict adherence to guidelines, with some interpretation and development

Working Conditions / Physical Requirements

• Physical activities include standing, walking, bending, lifting, etc.
• Work environment involves typical safety precautions of retail settings.

Seniority level

• Mid-Senior level

Employment type

• Other

Job function

• Sales and Business Development

Industries

• Personal Care Product Manufacturing

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