04 - Operations Support Administrator 1

Celestica; Portland (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

Celestica in Portland, Oregon is seeking an Operations Support Administrator 1 to provide essential office and customer service support. You will handle mail, data entry, and reception tasks, and you will route calls and visitors while maintaining databases and records.

The role requires 2–4 years of relevant experience and a high school diploma or equivalent, with strong communication and organizational skills and the ability to protect confidential information.

Qualifications

• High School diploma or equivalent.
• 2–4 years of relevant experience.
• Strong communication and organizational skills.
• Ability to handle confidential information.
• Proficient data entry and computer skills.

Responsibilities

• Provides general administrative and/or customer service support to relieve department managers or staff of administrative details.
• Receives, screens, and distributes incoming mail.
• Gathers, sorts, and enters data into databases.
• Maintains database integrity and reviews contents for accuracy.
• Answers incoming calls to the company’s main phone number.
• Greets visitors at the main lobby reception area.
• Directs callers/visitors to the appropriate employee or location.
• Arranges conference rooms and conference phone reservations.
• Maintains a visitor’s log and issues security badges.

Skills

Task prioritization

Effective communication

Organization skills

Confidentiality

Office equipment

Caller/visitor routing

Professional image

Education

High School diploma

Tools

Multi-line phone system

Job description

04 - Operations Support Administrator 1

Req ID: 140168

Hiring Manager: Darren Harris

Band: 04

Region: Americas

Country: USA

State/Province: Oregon

City: Portland

General Overview

Functional Area: Operations (OPS)

Career Stream: Operations Support (SUP)

Role: Administrator 1

Job Title: Operations Support Administrator 1

Job Code: AD1-OPS-SUP

Job Level: Level 04

Direct/Indirect Indicator: Indirect

Summary

Receives no instructions on routine work; receives general instructions on new assignments. Tasks are semi-routine in nature where ability to recognize deviation from accepted practice is required. Decisions/actions may cause a minor impact on work unit operations or schedules. Situations not covered by procedures are referred to a higher level. May demonstrate work methods to new employees. Deals directly with the immediate supervisor, co-workers, and team members; engages in exchanges of factual information and provides some explanation. Interactions with external contacts, if applicable, require exchanging factual information and providing some explanation.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Provides general administrative and/or customer service support to relieve department managers or staff of administrative details.
• Receives, screens, and distributes incoming mail.
• Gathers, sorts, and enters data into one or several databases.
• Maintains database integrity by periodically reviewing contents and evaluating files for accuracy.
• Answers incoming calls to the company’s main phone number.
• Greets visitors arriving at the main lobby reception area.
• Determines the nature of the caller’s/visitor’s business and directs the individual to the appropriate employee or location.
• Arranges conference rooms and conference phone reservations.
• Maintains a visitor’s log.
• Issues and tracks security badges for visitors, new employees, contract employees and contractors.
• Creates and maintains a database for the storage and recovery of employee photographs.
• Orders supplies and/or services, sets up and maintains files.

Knowledge/Skills/Competencies

• Ability to evaluate and prioritize a variety of tasks to ensure their timely and accurate completion while working with frequent and ongoing interruptions.
• Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.
• Ability to efficiently organize, file and retrieve hard copy and electronic information relating to the business of the work unit.
• Ability to manage sensitive department and employee information confidentially.
• Knowledge of and ability to operate routine office equipment, which may include a multi-line phone system.
• Ability to communicate clearly, quickly determine the nature of a call or visit, provide correct information and route calls or visitors to the appropriate
• Ability to present a positive, professional image of the company to a wide variety of callers and visitors

Physical Demands

• Generally performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.

Typical Experience

Two to four years’ relevant experience

Typical Education

High School diploma, or consideration of an equivalent combination of education and experience.

Educational Requirements may vary by Geography

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.

Celestica is an E-Verify employer.