03807 (USA) Coach/ops Mgr Trainee

Walmart; Chicago (IL); On-site; USD 60,000 - 85,000; Full time

Job summary

Walmart seeks a proactive leader to develop teams and enhance customer service in the Chicago area. This role involves managing financial performance, mentoring associates, and ensuring exceptional service delivery while fostering a respectful workplace culture. Ideal candidates will possess strong communication skills and relevant experience.

Benefits

Competitive pay

Performance bonuses

Health and financial benefits

Paid time off

Educational programs

Qualifications

• Two years of college or equivalent experience required.
• Bachelor's degree preferred, supervisory experience valued.
• Must model exceptional customer service and integrity.

Responsibilities

• Lead and develop teams through effective teaching and training.
• Manage customer service initiatives and ensure compliance with policies.
• Drive store financial performance and oversee operational processes.

Skills

Leadership

Customer Service

Communication

Collaboration

Education

Two years of college or equivalent experience

Bachelor’s degree (preferred)

Job description

Position Summary...

This role involves leading and developing teams through effective teaching, training, and active listening. Responsibilities include touring stores, providing feedback, communicating and collaborating across all levels of associates, utilizing technology and business initiatives, and leading change efforts. The position requires modeling exceptional customer service, managing customer service initiatives, and ensuring customer needs and complaints are addressed effectively. Additional duties include developing action plans for improvement, driving store financial performance, managing budgets, and overseeing operational processes. The role also involves supervising and mentoring associates, ensuring compliance with policies, and fostering a workplace of belonging and respect. The candidate must act with integrity, serve customers, strive for excellence, and support Walmart’s mission and values. Benefits include competitive pay, performance bonuses, health and financial benefits, paid time off, and educational programs. Minimum qualifications include two years of college or equivalent experience, with preferred qualifications such as a Bachelor’s degree and supervisory experience. The position is located at 201 S Prickly Pear Ave, Benson, AZ 85602-6446, United States of America.