0322 Bookseller

Books A Million; Davenport (IA); On-site; USD 23,000 - 28,000; Full time

Job summary

Books-A-Million is seeking a Bookseller to provide friendly, knowledgeable service, assist customers with questions and orders, and operate the register. You will help with merchandising on the sales floor and contribute to a positive shopping experience.

The role emphasizes strong communication, reliability, and teamwork, with duties that may include stocking, store upkeep, and assisting with inventory as needed.

Qualifications

• 16 years of age or older.
• Successful completion of all required background screenings.

Responsibilities

• Greeting customers and assisting with questions and orders, and efficient cashiering.
• Sales of all products and promotion of store programs (Membership, Educator, etc.).
• Balance cash drawer following each shift per Loss Prevention Policy.
• Deliver and place products on the sales floor per guidelines and timelines.
• Recover the sales floor during each shift; shelving, housekeeping, etc.
• Assist in other departments, receive shipments, and help with inventory.

Skills

Interpersonal Skills

Self-Management

Job description

Job Description

The Bookseller is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about books and other merchandise in the store, proactively seek to assist customers, and provide an outstanding shopping experience.

Roles And Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Core Competencies

• Interpersonal Skills
• Self-Management

Qualifications And Education Requirements

• 16 years of age or older
• Successful completion of all required background screenings

Preferred Skills

• Strong verbal and written communication skills
• Ability to multi-task
• Previous retail sales experience
• Computer and cash register skills

Physical And Environmental Requirements

• Must be able to stand and walk for extended periods of time
• Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
• Must be able to lift or team lift objects up to 50 lbs., with or without assistance
• Must be able to communicate using speech, sight, and sound with or without an assistive device
• Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job