00765 Assistant Store Manager

Sally Beauty Holdings, LLC; Aurora (CO); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision insurance

401k plan

Paid holidays

Vacation time

Life and disability insurance

Job summary

Sally Beauty Holdings, LLC is seeking an Assistant Manager in Colorado. The role supports the Store Manager in hiring, developing, and leading store associates, while upholding brand standards and delivering outstanding customer experiences.

You will help drive KPIs and financial targets through analysis, planning, and accountability, stepping in when the Store Manager is unavailable.

Qualifications

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• 3+ years retail sales/customer service experience preferred.
• 1+ year(s) prior management experience preferred.
• Ability to lead or support a team of associates to meet business objectives.
• Can effectively communicate with team and management.
• Must have scheduling availability to meet the needs of the business.
• Cosmetology license desirable, but not required.

Responsibilities

• Brand: supervise and plan associates' daily goals to deliver an exceptional client experience and drive sales and loyalty.
• People: train and develop teams, recruit to build a strong candidate network, address individual opportunities with coaching.
• Operations: ensure execution of company processes, support digital strategies including Omni-channel fulfillment.
• Inventory and payroll: manage inventory through ordering/shipment processing and schedule hours to the business needs.
• Safety/Loss Prevention: maintain safe store environment and protect assets, follow policies and training.

Skills

High School Diploma

18+ years

Retail sales

Management experience

Team leadership

Communication

Scheduling availability

Cosmetology license

Education

High School Diploma or equivalent

Job description

SallyBeauty

Assistant Manager

Essential Function

StoreManagers are responsible for hiring, developing and leading all storeassociates while ensuring optimal customer experiences, effectively overseeingall store operations, and maintaining brand standards. Develop the strategiesand plans to achieve key performance indicators and financial targets throughbusiness analysis, action planning, effective communication and consistentaccountability. Assistant Managers, as part of their development, support theStore Manager in all areas outlined below and are responsible for all PrimaryDuties when the Store Manager is not present.

Primary Duties

30%Brand: Provides supervision and supports the direction & planning of associates daily goals and activities to deliver an exceptional clientexperience which maximizes sales/KPIs and drives customer loyalty in assignedstores. Emphasis placed on both the in-store selling model and Omni-channel.Ensures all brand standards are met such as merchandising, POGs, marketing,back rooms, dress code, etc. Acts as main point of contact to resolve customerissues and concerns. Analyzes store trends and can anticipate customer demands.

30%People: Engages, trains and develops their teams to achieve positive results.Leverages internal hiring platforms and actively recruits to build strongnetwork of external candidates to fill positions when required. Can identifystrengths as well as opportunities for each associate and can effectivelyaddress by coaching or counseling. Holds team accountable to Company policiesand expectations. Maintains positive associate relations by resolving associateconcerns and keeping associates informed of relevant Company information.Builds strong working relationships with Store Manager peers. Maintainsconsistent and timely communication with AM/DM. Fosters an environment ofdiversity, inclusion and belonging.

30%Operations: Ensures execution of all company processes through training,management, analysis and continuous improvement. Ensures all processes tosupport digital strategies are utilized such as Omni-channel fulfillment(SFS/SDD/BOPIS).

StoreManagers effectively manages inventory through ordering and shipmentprocessing. Manages payroll hours to the needs of the business and schedulesappropriately. Ensures all store opening and closing procedures are performedcorrectly. Timely and accurate follow through with Company directives,assignments & projects.

10%Safety/Loss Prevention: Ensures the store environment is safe at all times forassociates and customers; all policies and procedures are followed andenforced. Responsible for protecting company assets by ensuring all inventoryand cash control procedures are being followed in store as they relate toshrink, damages, banking, etc. Analyzes and utilizes all available reporting,tools and technology. Ensures stores are compliant with all HAZMAT training andexecution.

Knowledge, Skills/Abilities and Requirements

• High SchoolDiploma or equivalent
• Must 18 yearsof age or older
• Minimum 3+years retail sales/customer service experience preferred
• At least 1+year(s) prior management experience preferred
• Ability tolead or support a team of associates to meet business objectives
• Caneffectively communicate with team and management
• Must havescheduling availability to meet the needs of the business
• Cosmetologylicense desirable, but not required

Competencies

PassionateLearner

Desireto grow and learn

Flexible& Agile Adapter

Adjuststo multiple demands and effectively responds to new circumstances and ambiguoussituations

TalentBuilder

Buildscompetent, diverse teams by hiring, developing, motivating and coaching talentand prepares for future success

EffectiveCommunicator

Expressesinformation in a candid, straight forward way, creating an engaging andinviting, open environment

TeamBuilder

Developsstrong partnerships and engages with all associates, at all levels, and acrossdifferent functions/segments within the Company. Understands the importance ofinclusion.

CustomerFocused Partner

Understandsand works to meet the needs of external and internal customers

ResultsDriver

Effectiveat driving and delivering plans, holds self and team accountable to a highstandard to deliver objectives. Lead and motivates team and demonstrates GRITwith a determination to succeed.

StrategicThinker

Demonstratesvision and broad perspective to drive business performance

BigPicture Thinker

Executesand adapts plans, follows through on commitments and keeps up with the pace ofthe business. Not afraid to innovate.

ProblemSolver & Decision Maker

Analyzesinformation and objectively evaluates alternatives to make sound decisions

Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor

TaskLevel High

Departmental/DivisionLevel High

ProjectLevel High

ConsultativeLevel High

The amount of discretion or freedom this position has

StrictAdherence to Guidelines

Interpretsand Adapts Guidelines

Developsand Implements Guidelines

WorkingConditions / Physical Requirements

Theposition requires some physical exertion such as long periods of standing,walking, recurring bending, crouching, stooping, stretching, reaching, orsimilar activities; recurring lifting of moderately heavy items such asshipment or record boxes. The work may require specific, but common, physicalcharacteristics and abilities such as above-average agility and dexterity. Maybe required to work in other stores from time to time.

Thework environment involves everyday risks or discomforts which require normalsafety precautions typical of such places as offices, meeting and trainingrooms, retail store and residences or commercial vehicles, e.g., use of safework practices with office equipment, avoidance of trips and falls, observanceof fire regulations and traffic signals, etc. The work area is adequatelylighted, heated, and ventilated.

AdditionalInformation:

Weare proud to offer a competitive benefits package for our full-time associatesthat includes medical insurance with pharmacy benefits, dental & visioninsurance, as well as a 401k retirement plan. Associates receive six (6) paidHolidays, three (3) to four (4) Floating Holidays , and anywhere from eighty(80) hours to one-hundred and sixty (160) hours of vacation time each year. Thenumber of Floating Holidays and vacation accrual are dependent on yearsofservice. We offer life and disability insurance, associate advocacy benefits,and a host of voluntary benefits from accident insurance to identity theftprotection to pet insurance.

AtSally Beauty Holdings, we find beauty in diversity. Our inclusivity andself-expression are what fuel our innovation and growth.You are welcomehere, and you can thrive here. We find beauty in YOU. Join us.

Qualifiedapplicants will receive consideration for employment without regard to theirrace, color, religion, national origin, sex, or disability.

SBH,Inc. is an Equal Opportunity Employer. In compliance with federal law, allpersons hired will be required to verify identity and eligibility to work inthe United States and to complete the required employment eligibilityverification form upon hire.