0000001734.CLERK V.SHERIFF-INTAKE RELEASE

Dallas County; Dallas (TX); On-site; USD 60,000 - 70,000; Full time

Job summary

Dallas County is seeking a first-line supervisory professional to lead clerical and support staff. The role includes hiring, training, directing, and evaluating staff while resolving complex programmatic issues.

The position emphasizes scheduling, performance data collection, policy implementation, and strong communication with leadership. A high school diploma or GED plus relevant experience is required, with proficiency in office software and typing ability.

Qualifications

• Graduation from an accredited high school/GED program.
• Five (5) years of job related experience or 75 hours of college or a combination of the two.
• Ability to operate a personal computer and standard office software.

Responsibilities

• Supervises, coordinates and trains clerical staff to receive, file, and process documents.
• Maintains records/files/reports and handles fee/fines processing; provides excellent customer service.
• Assigns and coordinates tasks; monitors accuracy, compliance, and timeliness; provides feedback to staff.
• Collects data for performance measures and supports programmatic management.
• Schedules and coordinates programmatic activities; meets with leadership to set goals and updates on programs.
• Assists with employee-related issues, including interviewing, documenting time and attendance, and training arrangements.
• Performs other duties as assigned.

Skills

Typing 35 wpm

Verbal & written communication

Education

High School Diploma or GED

Job description

Job Description

Performs first line supervision of support staff which includes: hiring, training, directing and evaluating clerical/support staff; and researching/resolving more complex issues relating to programmatic functions.

Performs first line supervision of support staff which includes: hiring, training, directing and evaluating clerical/support staff; and researching/resolving more complex issues relating to programmatic functions.

Management Scope: First line supervision of a clerical/support staff.

Responsibilities

• Supervises, coordinates and trains clerical staff to:
• Receive, file, and process documents;
• Maintain records/files/reports;
• Receive and deposit fee/fines collected; and
• Provide excellent customer service.
• Ensures effective delivery of services by:
• Assigning and coordinating tasks;
• Monitoring assignments for accuracy, compliance, and timeliness;
• Providing feedback to clerical support staff; and
• Collecting data for performance measures.

3 Supports Departmental Management By

• Scheduling and coordinating all programmatic activities;
• Meeting regularly with the Elected Official/Department Head to establish goals and objectives and updates on programs for staff;
• Researching and keeping abreast of legislative issues;
• Implementing policies and procedures for full compliance; and
• Establishing and maintaining effective relationships with staff and other team members.
• Researches and resolves more complex issues related to the program function and prepares responses to inquiries as well as develops standard operating policies and procedures for staff training and development.
• Assists Elected Official/Department Head with employee related issues by:
• Serving on an interviewing team;
• Coordinating all leave activities;
• Maintaining time and attendance data;
• Ensuring employees attend appropriate training; and
• Prepares performance appraisals and makes recommendations on staff to the Elected Official/Department Head.
• Performs other duties as assigned.

Qualifications

Education, Experience and Training:
Graduation from an accredited high school/GED program. Five (5) years of job related experience or 75 hours of college or combination of the two.

Special Requirements/Knowledge, Skills & Abilities

Ability to type 35 wpm or 70 kspm. Experience with personal computer, word processing software, and other office equipment. Candidates for all clerical, administrative and/or secretarial positions will be required to take and pass at least one skill(s) test(s) which will be determined by the Elected Official or Department Head based on the position and the operational needs of the department. Testing may include one or more of the following: 10-key, Coding, Data entry, Filing, Grammar, Math, MS Excel, MS Word, Proof Reading, Spelling, Sorting, Timed Typing (3 minute). Ability to effectively communicate verbally and in writing, make decisions in accordance with established policies and procedures, organize, plan and assign work, and to interact effectively with a group of employees.

Physical/Environmental Requirements

Normal office environment. Ability to lift up to 25 pounds, unassisted.