Vi̇llage Supervi̇sor

levistraussandco; Turkey; On-site; TRY 180,000 - 240,000; Full time

Job summary

Levi Strauss & Co. in Istanbul, Türkiye is seeking a Store Supervisor to lead a store team, drive KPI performance, and deliver an exceptional customer experience. You will support the management team, manage daily operations, and train staff to uphold product knowledge and service standards.

The role focuses on achieving sales targets, stock control, payroll, and rota administration while fostering a customer-centric environment and team development.

Qualifications

• Strong customer service skills and experience in efficiently managing a team.
• Experience in driving KPIs and sales targets within retail.
• Ability to train, coach and develop staff.
• Knowledge of store operations and stock management.

Responsibilities

• Support and deputise the management team to achieve KPI targets.
• Set and monitor daily/weekly sales targets for the store team.
• Monitor KPIs and report performance to the management team.
• Assist with stock management, payroll, admin and rota.
• Deliver 1-2-1 service to customers and ensure best customer journey.
• Inspire, motivate and develop the team through training.

Skills

Customer service

Team leadership

KPI tracking

Job description

As a Store Supervisor at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists.

Key parts of the role:

• Support and deputise if needed the management team in delivering KPI's and implementing profit opportunities
• Implement individual, daily and weekly sales targets for the store team to improve store performance
• Monitor KPIs and teams performance through running reports and updating the management team
• Assist with store operations such as stock management, payroll, admin and rota
• Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first
• Inspire, motivate and develop the team through training, coaching and product knowledge

Our ideal candidate:

• Passionate about the brand and living our values
• Strong customer service skills and experience in efficiently managing a team
• A good track record of developing and growing your team
• Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations

As part of LS&Co. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand.

As well as working for a much loved brand in a great working environment, you will also have the opportunity to develop on the skills needed for your future career at Levi Strauss & Co.

LOCATION

Istanbul,Turkiye

FULL TIME/PART TIME