Travel Trade Manager

AJWA HOTELS; Fatih; On-site; TRY 60,000 - 85,000; Full time

Job summary

AJWA Hotels is seeking a Travel Trade Sales Manager to enhance agency bookings and increase sales in leisure and corporate segments. The role requires strong communication skills, experience in hotel sales, and strategic thinking. Candidates will manage customer accounts, negotiate rates, and develop new market opportunities while collaborating closely with hotel departments.

Qualifications

• Minimum 3 years hotel sales experience, preferably in travel trade.
• Experience in multi-property or cluster sales is advantageous.
• Fluent in English; additional languages are a plus.

Responsibilities

• Oversee hotel events from initial contact to post-event follow-up.
• Negotiate room rates and packages with travel agencies.
• Produce reports on appointments, calls, and leads for management.

Skills

Communication

Negotiation

Relationship Management

Analytical Mindset

Organizational Skills

Problem-Solving

Multitasking

Education

Bachelor’s degree in Tourism, Hospitality, Business Administration or related field

Tools

MS Office

CRM

Reservation Systems

Job description

Welcome to AJWA Hotels, offering a luxurious experience in Istanbul and Cappadocia, blending Seljuk and Ottoman architecture, reflecting rich culture and history.

About the job

A Travel Trade Sales Manager is responsible for managing individual agency bookings, groups, and events at our hotels. The role involves building and maintaining relationships with travel agencies to drive sales and increase bookings in leisure and corporate segments.

Job Description

As a Groups, Conference & Events Sales Coordinator, you will oversee hotel events from initial contact to contract preparation, execution, and post-event follow-up, performing tasks to high standards:

• Develop customer accounts and travel locally to boost hotel business and market share in leisure and group segments
• Negotiate room rates and packages with travel agencies
• Attend sales events and trade shows (WTM, ITB, ATM)
• Produce reports on appointments, calls, and leads for management
• Prepare contracts in line with current business conditions
• Maintain regular contact with travel agencies
• Align with current strategies and identify new opportunities
• Respond promptly to customer inquiries
• Collaborate with hotel departments to enhance guest experience and sales programs
• Identify new markets to increase bookings
• Analyze market trends and competitors to find new leads
• Conduct FAM trips and presentations
• Ensure rate parity and support revenue strategies

Qualifications:

• Strong communication and negotiation skills
• Bachelor’s degree in Tourism, Hospitality, Business Administration, or related field
• Minimum 3 years hotel sales experience, preferably in travel trade
• Experience in multi-property or cluster sales is advantageous
• Excellent relationship management skills
• Strategic, results-driven, analytical mindset
• Fluent in English; additional languages are a plus
• Proficient in MS Office, CRM, and reservation systems
• Willing to travel domestically and internationally
• Strong organizational, problem-solving, and multitasking abilities
• Good computer skills (Excel, PowerPoint, Word)
• Proactive and deadline-oriented approach