Transcon Agent / Ankara

Expeditors; Balıkhisar Mahallesi; On-site; TRY 1,247,000 - 1,872,000; Full time

Job summary

A global logistics company in Ankara is seeking a freight coordinator to ensure the smooth flow of processes and excellent customer service. Responsibilities include timely data entry and billing, managing customer interactions, and ensuring compliance. Ideal candidates have experience in logistics and strong organizational skills. The role offers opportunities for growth and excellent benefits.

Benefits

Paid Vacation

Medical Plan

Life Insurance

Employee Stock Purchase Plan

Training and Development Program

Qualifications

• Proven abilities to listen and communicate clearly.
• Certification in Hazardous Materials preferred.

Responsibilities

• Ensure smooth and timely freight process flow.
• Track and Trace Transcon files.
• Interact with customers to meet service standards.

Skills

Effective interpersonal skills

Strong organizational skills

Pro-active attitude

Education

6 months to 1 year related experience

Job description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they\'re chances to grow, do what you love and build a career with us!

Major Duties and Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Transcon files and reporting
• Ensure accurate and timely client and vendor billing
• Ensure delivery of freight and timely clearance when applicable
• Interact with customers in arranging their shipments to meet customers service standards
• Contribute and maintain good relationships with suppliers
• Meet compliance at all times
• Network communications, timely responses to emails and requests
• Meet KPI standards in accordance with Company policy
• Understand customers procedures

Qualifications

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Hazardous Materials certification (preferred)

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program