Training Manager - Six Senses Kocataş Mansions, Istanbul

InterContinental Hotels Group; Fatih; On-site; TRY 60,000 - 80,000; Full time

Job summary

A luxury hotel in Istanbul is seeking a Training Manager to oversee training development and ensure alignment with business goals. The ideal candidate will lead training initiatives, evaluate effectiveness, and conduct orientations for new hires. A Bachelor's degree in Hospitality Management and experience in luxury hotels are preferred. Proficiency in English and Turkish is essential. Competitive compensation and an opportunity to work in a dynamic environment are offered.

Qualifications

• Proven experience in a similar training/operations role in luxury hotels.
• Excellent command of both verbal and written English and Turkish.
• Good general education with special industrial training in various departments of a hotel.

Responsibilities

• Lead the training and development strategy for the hotel.
• Evaluate and improve training programs based on organizational needs.
• Conduct orientation sessions and arrange on-the-job training for new hires.

Skills

Verbal and written communication in English and Turkish

Excellent computer skills with Microsoft applications

Motivating and directing people

Understanding hotel operations

Education

Bachelor's degree in Hospitality Management

3+ years of related training experience

Job description

As Training Manager, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel/resort.

Duties and Responsibilities

As Training Manager, I willlead our training and development strategy, manage its implementation and measure its impact. Assume full responsibility for the efficient operation of thetraining department to provide exceptional products and services training within brand operating standards.My key role is todevelop anddesignnew training programsand/orevaluate, modifyand improve existing programsbased on theproperty’sneeds.I will identify trainingand development needs within the organization through job analysis, performance reviews and regular consultation with other managers.

The duties and responsibilities will include:

Ensure strategic alignment of the training department with business goals.

Evaluate individual organization performance to ensure training is meeting business needs and improving performance.

Develop and deliver training programs that meet business needs and optimize training processes for efficiency.

Manage the delivery of training and development programsusing knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshopsthat is easily understandable and in a way that motivates them.

Plan, develop and organize training sessions andimplementtesting and evaluation procedures for in-house courses.

Develop and organize training manuals, multimedia visual aids, and other educational materials involved in the strategic planning, resource allocation and coordination of training delivery.

Continually amend the training and development programs as necessary, to adapt to the changes that occur in the work environment.

Arrange training programs for trainees from local and overseas hotel schools and maintain/update all training records.

Provide updated information on relevant external courses for hosts.

Work with theCorporateOffice to producetraining and development programs that are satisfactory to all relevant parties such as line managers, accountants and senior managers.

Help schedule events, activities and team gatherings with the collaboration of my team and communicate any activities to hosts.

Continually focus on Talent Development for ourproperty.

Constantly assess training anddevelopment practices to remain relevant and effective.

Conduct orientation sessions and arrange on-the-job training for new hires.

Instill a cost-focused philosophy through training and education.

Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.

Qualifications

To execute the position of Training Manager, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

Possess some college plus 3 years of related training experience, or an equivalent combination of education and experience. Bachelor’s degree in Hospitality Management or related field and more than five years’ experience in a similar trainings/operations role, preferred.

Excellent command on both verbal and written in English and Turkish.

Excellent computer skills with Microsoft applications.

Good knowledge of hotel operations.

Good general education with special industrial training in various departments of a Hotel.

Giving full attention to what other people are saying, taking time to understand the points being made.

Motivating, developing and directing people as they work.

Bringing other together and trying to reconcile differences.

Being aware of others’ reactions and understanding why they react as they do.

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Communicating effectively in writing as appropriate.

The above is intended to provide an overview of the role and responsibilities for a Training Manager at Six Senses Kocataş Mansions, Istanbul. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses Kocataş Mansions, Istanbul is an equal opportunity employer. This policy applies to all terms and conditions of employment.