Telesales Team Lead

51Talk Headquarters; Kadıköy; On-site; TRY 150,000 - 300,000; Full time

Job summary

A leading global online education platform is seeking a B2C Telesales Team Lead in Kadıköy, Istanbul. This full-time position involves leading a telesales team, achieving sales targets, and ensuring customer satisfaction. The ideal candidate should have a Bachelor's degree, proven experience in B2C telesales, excellent communication skills in Turkish and English, and a passion for driving team success in a dynamic environment.

Benefits

Career growth opportunities

Dynamic international environment

Qualifications

• Proven track record in B2C telesales with solid performance results.
• Excellent command of both Turkish and English.
• Experience in training and onboarding sales professionals.

Responsibilities

• Lead and support a telesales team focused on the Turkish market.
• Achieve individual and team sales targets.
• Coach and develop team members for continued growth.

Skills

Leadership

Communication

Analytical skills

Education

Bachelor's degree or equivalent experience

Job description

We’re Hiring!

B2C Telesales Team Lead – Kadıköy, Istanbul (Onsite)

Location: Kadıköy, Istanbul | Full-Time | Onsite Role

Join 51Talk – A Leading Global Online Education Platform

51Talk is a leading online English education platform that connects students with fluent English speakers from around the world. With millions of learners and a strong presence in Asia and beyond, we are passionate about helping people communicate confidently and achieve their goals through language. As we continue to grow in the Turkish market, we’re looking for talented professionals to grow with us.

We are currently seeking a B2C Telesales Team Lead to join our team in Kadıköy, Istanbul. This role is perfect for someone who enjoys leading a team, hitting sales targets, and creating an energetic and high-performing work environment.

What You’ll Do?

• Lead and support a telesales team focused on the Turkish market,
• Achieve individual and team sales targets,
• Oversee day-to-day sales operations and monitor performance,
• Analyze sales metrics and identify improvement areas,
• Coach and develop team members for continued growth,
• Ensure a high level of customer satisfaction throughout the sales cycle,
• Occasionally travel for training if needed.

What We’re Looking For:

• Bachelor’s degree or equivalent experience,
• Proven track record in B2C telesales with solid performance results,
• Previous experience in leading or mentoring sales teams,
• Excellent command of both Turkish and English,
• Strong communication, leadership, and motivational skills,
• Analytical mindset and ability to work with sales data,
• Customer-first attitude,
• Experience in training and onboarding sales professionals.

Nice to Have:

• Familiarity with the education sector,
• Background in online sales, B2C telesales, or edtech.

Why 51Talk?

• Work in a dynamic, international environment,
• Join a fast-growing company with real career growth opportunities,
• Be part of a mission-driven team passionate about education and innovation.

Interested?

Apply now to be a part of our journey in shaping the future of online education in Turkey!