Store Manager (Emaar AVM)

Michael Page Türkiye; Fatih; On-site; TRY 30,000 - 45,000; Full time

Job summary

A leading global luxury fashion brand is seeking a store manager to oversee retail operations in Istanbul. The successful candidate will manage sales performance, nurture team development, and enhance customer engagement while being a brand ambassador. This role offers a fantastic opportunity within a prestigious organization focusing on delivering exceptional client experiences.

Benefits

Great career opportunity in global retail brand

Qualifications

• Fluent in English.
• Background in sales, preferred in a retail environment.
• Strong team building and communication skills.

Responsibilities

• Manage store performance and sales KPIs.
• Guide team for effective customer engagement and sales techniques.
• Develop and motivate staff, ensuring a positive work environment.

Skills

Fluency in English

Strong communication skills

Negotiation skills

Problem solving

Effective time management

Team building

Education

Experience in retail/customer service

Job description

• Great Career Opportunity
• Luxury Retail Experience

About Our Client

A globally recognised luxury fashion brand known for its handcrafted designs and effortless style

Job Description

• Management of the store target by constantly monitoring sales performances through the main KPIs analysis, establishing and implementing specific action plans in cooperation with the Area Manager,
• Make sure the store staff always implements the best selling ceremony including up-selling and cross-selling and guide the team to introduce all co-creation services as a key element of the Client Experience,
• Build relationships with our local community and act as a Brand Ambassador aimed to enlarge the network to acquire new customer and consolidate loyal customers,
• Attract, manage, develop, inspire, motivate and empower the team, demonstrating empathy, by building trust, leading by example, and delivering effective training and development,
• Support and inspire the new staff throughout the on boarding experience,
• Manage the employee performance development process and constantly provide feedbacks, suggesting corrective measures if needed, granting always a positive work environment,
• Plan and conduct daily and weekly in store briefings to motivate the team, set objectives and show how to reach them.

The Successful Applicant

• Fluency in English
• Sales background: previous experience preferably in retail/ Customer service sector in similar role,
• Strong communication and negotiation skills. Proving strong team building abilities,
• Problem solving and effective time management skills

What's on Offer

Great career opportunity in global retail brand