Senior Seller Growth & Enablement Specialist

Add HR; Fatih; On-site; TRY 300,000 - 520,000; Full time

Benefits offered by this job

Private health insurance

Netflix/Spotify subscriptions

Paid leaves

Referral bonus system

Training opportunities

Books as gifts

Job summary

Farmazon, a leading Turkey-based software company for pharmacies, is seeking a Senior Seller Development Specialist in Istanbul. You will build and manage a pipeline of high-potential sellers, improve buyer experiences, and guide onboarding and growth initiatives.

Collaborating with Trade, Growth, Logistics, and Customer Experience teams, you will monitor performance metrics, design training programs, and craft action plans to maximise seller success and revenue growth across our platform.

Qualifications

• 5+ years of experience in customer relations or sales.
• Experience in the e-commerce sector is preferred.
• Experience with performance metrics and data analysis.
• Proficiency in reporting and presentation skills.
• Ability to research new technologies, learn quickly, and adapt.

Responsibilities

• Create successful sellers who will provide the best experience to buyers and ensure their development.
• Manage seller NPS and feedback programs, identify seller needs through surveys, and plan visits to support the field team.
• Take an active role in establishing seller standards.
• Prepare and implement seller training programs (onboarding, development).
• Monitor seller performance using key metrics, identify sellers for development programs, and create action plans.
• Improve seller performance to prevent poor buyer experiences and prepare necessary communication plans.
• Develop and disseminate the necessary tools for sellers to monitor their performance in real-time.
• Provide analytical data to help sellers grow their business volumes and raise awareness.
• Manage the seller recovery program and take initiatives to regain lost sellers.
• Collaborate closely with the Trade, Growth, Logistics, and Customer Experience teams to improve seller processes.

Skills

Customer relations

Sales

Data analysis

Communication

Teamwork

Presentation skills

Education

University degree

Tools

Excel

Job description

Farmazon, a leading Turkey-based software company for pharmacies, is seeking a Senior Seller Development Specialist in Istanbul. You will build and manage a pipeline of high-potential sellers, improve buyer experiences, and guide onboarding and growth initiatives.

Collaborating with Trade, Growth, Logistics, and Customer Experience teams, you will monitor performance metrics, design training programs, and craft action plans to maximise seller success and revenue growth across our platform.