Senior Learning and Development Specialist

Insider; Fatih; On-site; TRY 150,000 - 300,000; Full time

Job summary

Join a forward-thinking B2B SaaS company as a Senior Learning & Development Specialist, where you'll play a vital role in shaping the future of customer experiences. In this dynamic position, you'll develop and implement training programs, conduct onboarding, and evaluate training effectiveness. This innovative firm fosters a diverse and inclusive culture, providing you with access to valuable training platforms and opportunities to share your expertise. If you're passionate about human resources and eager to make a meaningful impact, this role offers you the chance to thrive in a fast-paced environment while contributing to a socially progressive technology community.

Benefits

Inclusive Private Health Insurance

Free access to Blinkist

Free access to Masterclass

Free access to Spotify

Smart Work Model side benefits

No Dress Code

Opportunity to deliver trainings and workshops

Qualifications

• 3+ years of experience in training and development activities.
• Excellent command of written and spoken English.

Responsibilities

• Develop and implement leadership and organizational development programs.
• Conduct new hire orientations and manage ongoing training programs.

Skills

Leadership Development

Organizational Development

Performance Management

Training Needs Analysis

Communication Skills

Planning and Organization

Adaptability

Education

Bachelor's degree in a related field

Tools

Blinkist

Masterclass

Spotify

Job description

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

We are Insider, a B2B SaaS company that drives growth for its clients around the world. We are the #1 AI-native platform for Customer Experience and Marketing—offering marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.

We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we’ve unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies.

Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards.

When our team founded Insider, they sought to create a product company and to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives, our community has committed to scaling its impact across 27+ countries.

Behind all these achievements, there is an exceptionally talented team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.

As a Senior Learning & Development Specialist in Insider, day in and day out you:

• will always remember that as L&D you are always present, active, organized & vibrant,
• will be developing and implementing leadership development, organizational development, and performance,
• will be conducting new hire orientations and onboarding programs for Turkey and abroad offices while answering or researching and following up on all new hire questions,
• will be managing all aspects of training, including creation and supervision of ongoing training programs,
• will be developing and implementing all training assessment and evaluation tools,
• will be evaluating training programs and processes for their overall effectiveness,
• will be identifying technical and behavioral training needs to design and implement training programs,
• will be identifying and reporting training metrics,
• will be responsible for assisting in internal engagement events,
• will be promoting L&D events and training internally and externally,
• will be creating clear policies and employee handbooks that explain Insider’s operations,
• will be drafting yearly training planning for departments,
• will always be open to going beyond assigned responsibilities and eager to take part in new tasks.

We want you to join us if you:

• have a Bachelor's degree in a related field,
• have a minimum of 3 years of experience in training and development activities,
• are passionate about Human Resources and engaging deeply with people,
• have an excellent command of written and spoken English,
• are a result-oriented person with strong planning and organization skills,
• have proven ability to work in a fast-paced, results-oriented, team environment,
• are comfortable with ambiguity.

While exporting our technology to the world, we offer you:

• This job is onsite.
• Find a chance to work in an international, diverse, and inclusive environment
• Be part of an industry that’s shaping the future of customer experiences
• Access to many hard and soft skill trainings to help you improve
• Space to share your skills and even deliver pieces of training and workshops if you wish
• Free access to exclusive platforms such as Blinkist, Masterclass, and Spotify
• Chance to become a Shareowner with the Shareowner System
• Inclusive Private Health Insurance
• Smart Work Model side benefits to support food and bill expenses
• No Dress Code!

We provide equal opportunity in a zero-discrimination workplace and embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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