Senior Guest Operations Specialist

Blueground; Fatih; On-site; TRY 150,000 - 300,000; Full time

Job summary

A leading property management company in Turkey is seeking a Senior Guest Operations Specialist to oversee daily operational activities related to property management and guest experience. The ideal candidate has 3-5 years of experience, strong interpersonal skills, and is fluent in English and Turkish. This role offers competitive salary and dynamic work environment.

Benefits

Competitive Salary

Flexible paid time off

Enhanced parental leave

Dynamic working environment

Complimentary accommodation in Blueground locations

Qualifications

• 3–5 years in property management, operations, or hospitality.
• Strong interpersonal skills to coordinate with landlords, guests, and vendors.
• Excellent at task management, scheduling, and follow-ups.

Responsibilities

• Oversee apartment operations including handovers and inspections.
• Manage relationships with contractors and ensure quality delivery.
• Support cross-functional teams (Sales, CX, Market Ops).

Skills

Property management

Interpersonal skills

Task management

Decision-making

English language fluency

Turkish language fluency

Job description

Overview

Redefining how people live.

At Blueground, we believe that when your base is reliable, the world opens up. That's why we're building the world's leading platform for living. Every year, 350 million people move between cities—yet today's housing options haven't caught up with the needs of this modern, mobile generation. Blueground was built to change that.

With 40,000+ homes across the globe, available for stays from a few days to a year or more, we're just getting started. We're on an exponential growth path to redefine living and create an entirely new category. Our edge? Powerful proprietary tech, operational excellence, and a team that executes with speed and discipline.

Our culture is grounded in five principles:

• Guests First - Every decision starts with their experience.
• Move Fast - We value speed, momentum, and action.
• Dive In - The magic is always in the details, and we go deep.
• Embrace Change - Change isn\u2019t a disruption; it\u2019s how we grow.
• Keep It Honest - Transparency accelerates progress—and strengthens relationships.

If you\u2019re ready to do the best work of your life and help reshape how the world lives, we\u2019d love to meet you.

The Role

Senior Guest Operations Specialist to oversee day-to-day operational activities related to property management, guest experience, vendor coordination, and internal team support. This role requires excellent problem-solving skills, attention to detail, and the ability to manage multiple stakeholders simultaneously. You will serve as the operational backbone between guests, landlords, contractors, vendors, and internal teams.

What You\u2019ll Be Doing

• Oversee apartment operations including handovers, inspections, and vendor coordination.
• Be the key person for furnishing new units.
• Manage relationships with contractors (cleaning, maintenance, utilities, transportation) and ensure quality delivery.
• Act as a point of contact for guest and landlord issues, resolving problems quickly.
• Support cross-functional teams (Sales, CX, Market Ops).
• Handle office operations and administrative work.

Qualifications

• 3–5 years in property management, operations, or hospitality.
• Strong interpersonal skills to coordinate with landlords, guests, and vendors.
• Excellent at task management, scheduling, and follow-ups.
• Quick decision-maker in time-sensitive situations.
• Positive, upbeat, and team-oriented personality.
• Fluent in English and Turkish.
• Driver’s license is a plus.

Benefits

• Competitive Salary
• Flexible paid time off
• Enhanced parental leave
• Dynamic working environment with talented people
• Complimentary accommodation in Blueground locations. Think summer in LA and winter in Dubai!