Sales Manager Government & Diplomatic Relations

Hilton Worldwide, Inc.; Şişli; On-site; TRY 1,957,000 - 2,937,000; Full time

Job summary

A leading hospitality firm is seeking a Sales Manager for Government & Diplomatic Relations at their Istanbul location. The role involves designing sales programs, managing government sales activities, and building relationships with diplomatic clients. Ideal candidates will have experience in sales, excellent organizational skills, and fluency in Turkish and English. This position offers career growth and a competitive salary within a supportive environment.

Benefits

Competitive salary

Career growth opportunities

Supportive team environment

Learning opportunities

Qualifications

• Experience in Sales or Guest Relations within hospitality or luxury hotels.
• Ability to build relationships with high-level officials and diplomatic clients.
• Proactive and flexible approach to work.

Responsibilities

• Design and recommend sales programs and strategies.
• Oversee daily Government Sales activities.
• Conduct sales calls and organize client entertainments.
• Generate group leads and manage RFP processes.
• Monitor media and city events for new opportunities.

Skills

Sales experience

Communication skills

Interpersonal skills

Organizational skills

Problem-solving skills

Fluency in Turkish

Fluency in English

Job description

Job Number

HOT0BYE4

Work Locations

Hilton Istanbul Bosphorus, Cumhuriyet Caddesi Harbiye Harbiye-Istanbul 34367

The Role

At Hilton, we are committed to building strong and lasting relationships with our Government and Diplomatic partners. As a Sales Manager Government & Diplomatic Relations, you will support the Government & Diplomatic Sales team in achieving commercial targets, strengthening key partnerships, and ensuring the highest level of service for our valued government and diplomatic guests. This role offers a unique opportunity to grow your career in Sales within one of Hilton’s most prestigious hotels.

Key Responsibilities

• Design and recommend sales programs while setting short- and long-term sales strategies.
• Act as an advisor to operation departments regarding projects, tasks, and high protocol events.
• Oversee daily Government Sales activities including:
• Review VIP & Arrival reports.
• Ensure accurate reservations, proper room assignments, and VIP treatments.
• Coordinate with in-house departments for smooth operations.
• Build morale and promote teamwork within a competitive sales environment.
• Attend local networking events, exhibitions, and receptions with government institutions.
• Conduct a minimum of 15 sales calls per week (mainly Istanbul, occasionally other cities).
• Organize at least 4 client entertainments per week.
• Generate a minimum of 5 group leads per month.
• Manage RFP processes, local agreements, and rate strategy.
• Promote and sell F&B outlets, car park, Health Club, and Laundry services (Total Account Management).
• Keep clients informed on new products, services, and developments.
• Plan and execute sales actions to meet Hilton İstanbul Bosphorus’ budget, forecasts, and objectives.
• Review catering production reports and direct the team on new and existing leads.
• Prioritize and follow up group leads with the GC&E Manager.
• Maintain close contact with bookers and accounts, sharing updates with Group Sales.
• Monitor media, political/economic developments, city events, and projects to identify new opportunities.
• Track upcoming meetings and conferences in Istanbul to maximize cross-selling opportunities.
• Gather intelligence, analyze, and apply insights within the sales process.

Ideal Candidate Profile

• Previous experience in Sales or Guest Relations, ideally within hospitality or a luxury hotel environment.

Strong communication and interpersonal skills, with the ability to build relationships with high-level officials and diplomatic clients.

Highly organized, with the ability to manage multiple priorities and deadlines.

A proactive and flexible approach to work, with strong problem-solving skills.

Fluency in Turkish and English (additional languages are an advantage).

Knowledge of government protocols and procedures is a plus.

What Are We Looking For?

Now, Hilton has been a leader in the hospitality industry since 1919. We look for demonstrated alignment with our Values and a track record of delivering exceptional experiences. Specifically, we look for:

• Hospitality – Passionate about delivering exceptional guest experiences.
• Integrity – Doing the right thing, all the time.
• Leadership – Leaders in our industry and in our communities.
• Teamwork – Team players in everything we do.
• Ownership – Owners of our actions and decisions.
• Now – Operating with a sense of urgency and discipline.

Why Join Us?

• Opportunity to develop your career in Government & Diplomatic Sales within Hilton İstanbul Bosphorus.

Supportive and international team environment.

Career growth and learning opportunities within Hilton’s global network.

Competitive salary and benefits package.

Be part of the world’s leading hospitality company.

Hilton is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our team members.