Robot Service Engineer

Omron Electronics S.p.A.; Fatih; On-site; USD 30,000 - 50,000; Full time

Job summary

Omron Electronics S.p.A. is seeking a highly motivated Robot Service Engineer to join their team in Turkey. This role involves providing technical support and executing services for robotic systems in Turkey and the Middle East, requiring hands-on experience in automation technology and excellent communication skills. Candidates should possess a Bachelor's degree in engineering and be ready to travel frequently. The position offers competitive salary and a company car for private use.

Benefits

Attractive salary and company car for private use

Personal and professional training provided

Good friendly team environment

Qualifications

• Bachelor of Engineering or technician qualification preferred.
• Experienced in machine automation and robot hardware repair.
• Proficient in programming languages like C+ or C++.

Responsibilities

• Provide after-sales technical support in Turkey and the Middle East.
• Plan and execute onsite services and repairs.
• Organize training seminars and maintain CRM documentation.

Skills

Communication

Problem Solving

Technical Support

Education

Bachelor of Engineering in mechanical/mechatronics/electronics

Job description

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Business Company: Industrial Automation Business (IAB)

Location:

Istanbul, TR

Employment Type: Permanent

Omron Corporation ((OMRON) established in 1933, is a leading, innovative, multinational industrial automation company that leverages its core sensing & control technologies to expand into businesses, with more than 39,000 employees in 44 countries. Omron specializes in development, production, distribution, marketing and sales of products and services in a variety of industries, including industrial automation, electronic components, and healthcare.

OMRON is now recruiting for a highly motivated Robot Service Engineers to join our Omron Robot Technologies team. For the extension of our Robot Department in Turkiye, South and UK region based around the Turkiye area we are looking for Robot Service Engineer reporting to Robotic Solutions Business Development Manager.

As Robot Service Engineer you will be responsible for providing technical support to our customers primarily based on After-Sales Support for Turkiye and Middle East regions and on a time-to-time bases in the rest of Europe.

Key responsibilities
• Planning and executing onsite services for end user customers and system vendors.
• Telephone support for customers in the above-mentioned area.
• Planning and executing repairs at our current customer base installed.
• Planning, organizing and executing seminars/trainings at customer site and occasionally at our training center.
• Preparing, continuing and extending service documentation.
• Possibly accruing telephone support and onsite services at the weekend.
• Preparing information for quotations about possible service performances for local Omron Offices
• Entering the service projects in the CRM system.
• Consulting customers concerning a service strategy.
• Reporting quality defects and problems (quality control, engineering).
• Active registration in the CRM system and corresponding database maintenance of products installed at the customer.
• Repairing customers robot systems both mechanically and electrically.
• Supporting other locations in Europe, Middle-East or Africa (EMEA) when requested and needed

Education, skills and experience
• Bachelor of Engineering in mechanical/ mechatronics/electronics departments is preferential
or further education as technician
• Know how in industrial automation (Robotics, PLC and Vision systems).
• Proven hands-on experience both mechanical and electrical in machine automation or technology background.
• Preferably experience in maintenance and repair of robot hardware mechanics and electronics.
• Preferably know how in programming of robot systems. Omron Adept Programming Language V+, ACE (Adept Control Environment) or a high-level programming language C+ or C++
• Good level of English is mandatory (spoken and written) and local language high skills
• Good communication skills to be able to communicate with Global team
• Able to travel frequently and has a valid driving license
• Passport essential
• Home based located close to Istanbul

We offer:
• A challenging, interesting and varied job
• Entry into a future-oriented industry with excellent development opportunities
• A good friendly team
• Personal and professional training will be provided
• An attractive salary and a company car - also for private use
• Other benefits depending on country rules