Road Logistics Export Operational Care Specialist FO-VO

Kuehne + Nagel AS; Başakşehir; On-site; TRY 70,000 - 90,000; Full time

Job summary

A leading global logistics company in Turkey is looking for an experienced logistics operations professional with over 5 years in the field. You will ensure smooth logistics operations, drive customer satisfaction, and manage major accounts while working collaboratively across teams. Advanced skills in negotiation, communication in English and Turkish, and strong attention to detail are required. Opportunities for professional development are provided.

Benefits

Continuing professional development opportunities

Qualifications

• Minimum 5 years of experience in road logistics operations.
• Exceptional interpersonal and communication skills.
• Analytical capabilities to evaluate logistical challenges.

Responsibilities

• Facilitate collaboration with offices and customs authorities.
• Oversee weekly groupage departures for timely deliveries.
• Maintain precise monitoring of shipment statuses.

Skills

Road logistics operations

Customer service

Analytical skills

Team leadership

Contract negotiations

Bilingual (English, Turkish)

Job description

It\'s more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

How you create impact

• Facilitate seamless collaboration with Kuehne+Nagel offices worldwide, as well as customs authorities, warehouses, and fleet operators to ensure smooth logistics operations.
• Drive customer satisfaction by promoting company services, managing bookings, and providing tailored logistics solutions to meet their needs.
• Oversee the organization of weekly groupage departures for import and export linehaul, optimizing efficiency and ensuring timely deliveries.
• Maintain precise monitoring of shipment statuses, ensuring accurate and up-to-date information is available for all stakeholders.
• Coordinate major customer accounts, working closely with sales teams and other relevant departments to strengthen relationships and enhance service quality.

What we would like you to bring

• A minimum of 5 years of experience in road logistics operations, demonstrating in-depth knowledge of industry best practices, regulatory compliance, and operational efficiency.
• Proven ability to work autonomously while leading teams, driving collaboration, and fostering a high-performance work culture.
• Exceptional interpersonal and communication skills, ensuring seamless coordination with clients, stakeholders, and cross-functional teams.
• A keen attention to detail combined with advanced analytical capabilities to evaluate complex logistical challenges and implement strategic solutions.
• Extensive experience in contract negotiations, supplier management, and making data-driven decisions to enhance service quality and cost-effectiveness.
• Excellent command of both written and spoken English and Turkish, enabling effective communication across multinational operations.

What\'s in it for you

At Kuehne+Nagel you are always part of a team, but still have control over how you arrange your own work and your own way of achieving success. Present your customers with the products and services of a company that is the global market leader in logistics in many sectors. In return we offer a wide range of continuing professional development opportunities.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.