Reservation Coordinator

Hilton Adana; Seyhan; On-site; TRY 20,000 - 30,000; Full time

Job summary

A leading hotel in Turkey is seeking a passionate Reservation Coordinator to join their dynamic team. This entry-level position is perfect for a recent graduate eager to start a career in hospitality. The ideal candidate will assist guests with reservations and inquiries, providing excellent service and support to the reservation team. If you are friendly, adaptable, and have strong communication skills, apply now to begin your journey in an exciting hospitality environment.

Qualifications

• Recent graduate from a relevant university program.
• Basic proficiency in English.
• Familiar with computers and learning new systems.

Responsibilities

• Assist guests with reservations and inquiries via phone or email.
• Provide accurate information about services and room availability.
• Manage guest reservations using the hotel’s system.

Skills

Communication

Teamwork

Adaptability

Education

Bachelor's degree in Tourism, Hospitality Management or Business Administration

Job description

We are looking for enthusiastic and dedicated individuals to join our team as Reservation Coordinator.
If you are passionate about hospitality, eager to learn, and ready to take the first step in your professional career, this opportunity is for you! Who You Are:

• A recent graduate from a relevant university program (Tourism, Hospitality Management, Business Administration, or similar).
• Basic proficiency in English and willing to improve business communication skills.
• Familiar using computers and learning new systems.
• Friendly and patient, with good communication skills.
• Able to work well in a team and adapt to an office environment.

Required Skills

What You’ll Do:

• Assist guests with reservations, changes, and general inquiries via phone, email, or other channels.
• Provide clear and accurate information about the hotel’s services, room availability, and promotions.
• Support the reservation team in daily operation.
• Answer phone calls and respond to guest inquiries in a polite and professional manner.
• Reply to emails promptly, providing accurate information and assistance.
• Create and manage guest reservations using the hotel’s reservation system.
• Keep reservation records updated and follow company procedures.

If you are excited to embark on a rewarding career journey and believe you meet these qualifications, we would be thrilled to hear from you!Join us and become part of a dynamic and welcoming team dedicated to excellence in hospitality.

Apply now and let’s grow together!