Remote German customer service position - Urgently hiring

Cross Border Talents; Konak; Hybrid; TRY 1,773,000 - 2,327,000; Full time

Benefits offered by this job

Paid flight ticket (within the EU)

Airport pickup

Job summary

An international recruitment company is urgently hiring for a remote German customer service role. The position is open to candidates fluent in German and good in English, and successful applicants will assist customers via phone, email, or chat. Responsibilities include handling inquiries, maintaining records, and improving service quality. This opportunity also offers a relocation package for those relocating to Istanbul, Turkey, as well as the flexibility of working from home anywhere in Turkey.

Qualifications

• Fluency in German is mandatory.
• Good command of English is required.
• Excellent communication skills to assist customers.
• Excellent communication skills and a customer-oriented mindset.

Responsibilities

• Handle inquiries and resolve issues professionally.
• Keep accurate records of customer interactions.
• Collaborate with the team to improve service quality.

Skills

Fluency in German (spoken & written)

Good level of English

Excellent communication skills

Customer-oriented mindset

Job description

Overview

Remote German customer service position - Urgently hiring

About the role

Are you fluent in German and passionate about providing excellent customer support? Join our international team in vibrant Istanbul! You will assist customers via phone, email, or chat, resolving their inquiries and ensuring a high level of satisfaction.

What you’ll do

• Handle inquiries and resolve issues professionally
• Keep accurate records of customer interactions
• Collaborate with your team to continuously improve service quality

Location options

• On-site: Modern offices in central Istanbul
• Remote: Work-from-home (WFH) within Istanbul

If you relocate: work-from-home (WFH) within Istanbul

If you already live in Turkey: WFH from anywhere in Turkey

Relocation package

• Paid flight ticket (within the EU)
• Airport pickup

Requirements

• Fluency in German (spoken & written)
• Good level of English
• EU citizenship is mandatory
• Excellent communication skills and a customer-oriented mindset