Remote German Customer service Representative

Cross Border Talents; Fatih; Hybrid; TRY 180,000 - 300,000; Full time

Benefits offered by this job

Paid flight ticket (within the EU)

Airport pickup

Airport pickup

Job summary

An international company is looking for a passionate German Customer Service Representative to join their team in vibrant Istanbul. You will handle customer inquiries via phone, email, or chat, ensuring high satisfaction levels. The position offers both remote and on-site options, with relocation packages for those moving to Istanbul, including paid flights and airport pickup. Applicants must be fluent in German, have good English skills, and EU citizenship is required.

Qualifications

• Fluency in German (spoken & written).
• Good level of English.
• EU citizenship is mandatory.
• Excellent communication skills and a customer-oriented mindset.

Responsibilities

• Handle inquiries and resolve issues professionally.
• Keep accurate records of customer interactions.
• Collaborate with your team to continuously improve service quality.

Skills

Fluent in German

Good level of English

Excellent communication skills

Customer-oriented mindset

Job description

About the job Remote German Customer service Representative

Are you fluent in German and passionate about providing excellent customer support? Join our international team in vibrant Istanbul! You will assist customers via phone, email, or chat, resolving their inquiries and ensuring a high level of satisfaction.

What Youll Do:

• Handle inquiries and resolve issues professionally
• Keep accurate records of customer interactions
• Collaborate with your team to continuously improve service quality

Location Options:

• On-site: Modern offices in central Istanbul
• Remote: If you relocate: work-from-home (WFH) within Istanbul
• If you already live in Turkey: WFH from anywhere in Turkey

Relocation Package (for those moving to Istanbul):

• Paid flight ticket (within the EU)
• Airport pickup

Requirements:

• Fluency in German (spoken & written)
• Good level of English
• EU citizenship is mandatory
• Excellent communication skills and a customer-oriented mindset