Quality Engineer

AIESEC Mexico; Konak; On-site; TRY 1,363,636 - 2,272,727; Full time

Job summary

AIESEC Mexico is seeking a quality management specialist in Konak, Turkey, responsible for customer quality processes, improvements, and quality assurance. The selected candidate will analyze customer complaints, manage corrective actions, and ensure continuous improvement.

Applicants should hold a Bachelor's degree in Mechanical or Material Engineering, be fluent in English, Arabic, and Turkish, and have strong analytical skills. Opportunities for full-time employment may arise upon completion of the training process.

Qualifications

• Bachelor's degree is required.
• Background in Mechanical Engineering or Material Engineering.
• Languages: English, Arabic, Turkish.

Responsibilities

• Manage customer quality complaints and create system records.
• Perform root cause analysis of complaints with relevant departments.
• Analyze nonconformities in production processes.

Skills

Analytical thinking

Problem solving

Communication

Microsoft Excel skills

Education

Bachelor's degree

Job description

Get an international experience in a corporate environment.

Languages

• English
• Arabic
• Turkish

Backgrounds

• Mechanical Engineering
• Material Engineering

Overview

This role is responsible for effectively managing quality processes to ensure customer satisfaction, analyzing customer complaints, and leading continuous quality improvement activities, implementing quality. Participants who successfully complete this process in Turkiye may be considered for full-time employment opportunities at Norm Fasteners Morocco (Tangier).

Application process usually takes 10 days.

Responsibilities

• Managing customer quality complaints by creating system records, analyzing issues, defining immediate action plans, and following up
• Performing root cause analysis of complaints in coordination with relevant departments and managing corrective, presentive, and improvement actions
• Analyzing nonconformities occuring in production processes and leading continious improvement activities
• Implementing and monitoring procedures, work instructions, and processes within the Quality Management System
• Conducting customer audits and managing post-audit action plans
• Supporting Quality Assurance Technicians during first approval and final inspection processes
• Monitoring and analyzing SPC data and performing MSA studies
• Preparing, presenting, and analyzing mothly quality KPI matrics and ensuring action plans are devided from results
• Analyzing cost of poor quality and developing improvement recommendations to reduce quality losses
• Maintaining and updating quality documentation, process maps, and improvement plans within the Total Quality Management framework
• Following developments in quality practices and implementing applicable improvements within the organization

Qualifications

• Bachelor's degree required
• Background in Mechanical Engineering or Material Engineering
• Languages: English, Arabic, Turkish
• Nationality: Moroccan
• Analytical thinking, problem solving, communication, Microsoft Excel skills