Production and Planning Manager

Globalprofessionals; Turkey; On-site; TRY 4,751,847 - 5,807,814; Full time

Job summary

Globalprofessionals is looking for a Customer Care & Digitalization Director to lead digital transformation initiatives in the supply chain. The role requires strong experience in supply chain strategy and operations to improve efficiency across multiple countries.

The ideal candidate should have over 6 years in the field and proven prowess in managing customer experience and supply chain processes. The position offers direct employment, and the expected yearly gross base salary is 100000 EUR.

Qualifications

• 6+ years of experience in supply chain and operations.
• 2+ years in inventory management and customer service.
• Experience in Food & Beverage Services and Manufacturing.

Responsibilities

• Lead end-to-end supply chain digital transformation across a multi-country region.
• Manage supply network and route-to-market optimization.
• Enhance customer experience in order management and fulfillment.
• Direct strategic initiatives including sustainability programs and S&OP redesign.

Skills

Supply chain strategy and network optimisation

Integrated planning and demand-supply alignment

Manufacturing and SKU portfolio optimisation

Cross-functional leadership and transformation delivery

6+ years experience in supply chain & operations

2+ years in inventory management, embedding, customer service

Job description

Yearly gross base salary: 100000 EUR/y

Customer Care & Digitalization Director

Multinational Company, 2025 – 2025

• Led end-to-end supply chain digital transformation across a multi-country region, improving efficiency and capability maturity.
• Managed supply network and route-to-market optimization for several markets, deploying advanced technologies and cost-efficiency measures.
• Served as supply chain customer‑experience lead, enhancing service, order management, and fulfillment.
• Directed strategic initiatives including sustainability programs, S&OP redesign, new‑product operations, and SKU portfolio rationalization.

Factory Manager

Multinational Company, 2023 – 2025

• Senior supply chain leader on a regional leadership team.
• Plant/head of site managing a cross‑functional workforce; accountable for site P&L, production performance, and continuous improvement.
• Responsible for quality, product safety, and workplace safety; promote a zero‑accident culture and consistent product/service standards.
• Drive manufacturing efficiency, asset reliability, and cost competitiveness through continuous improvement and loss reduction.
• Own multi‑year site planning: volume/capacity forecasting, CAPEX/OPEX planning, talent strategy, and sustainability initiatives.
• Lead people strategy for frontline and salaried staff.

Experience & Skills

• Supply chain strategy and network optimisation.
• Integrated planning and demand‑supply alignment.
• Manufacturing and SKU portfolio optimisation.
• Cross‑functional leadership and transformation delivery.
• 6+ years experience in supply chain & operations.
• 2+ years in inventory management, embedding, customer service.
• Industry experience in Food & Beverage Services and Manufacturing.

Employment type

Direct Employment (Fixed period or permanent)