Parts Counter Sales

Midwest Peterbilt Group; Of; On-site; TRY 50,000 - 150,000; Full time

Job summary

A leading company in the automotive parts industry is seeking a Parts Counter Sales personnel. Your primary role will involve excellent customer service, managing inventory, and assisting customers with their parts needs. You will work in a dynamic environment, utilizing your technical knowledge of trucks and parts while ensuring customer satisfaction.

Qualifications

• High School diploma or GED required.
• Diploma from Technical College preferred.
• Intermediate to advanced computer skills required.

Responsibilities

• Assist customers in identifying and sourcing parts.
• Handle inventory control and ensure display organization.
• Demonstrate equipment and manage customer service interactions.

Skills

Customer Service

Inventory Control

Computer Skills

Truck Knowledge

Education

High School diploma or GED

Diploma from Technical College

Job description

The Parts Counter Sales personnel will assist in making the Parts Department a profitable center by focusing on providing excellent customer service using established customer sales standards.

Major Duties And Responsibilities

• Determine replacement part required, according to inspection of old part, customer request, or customer description of the malfunction
• Advise customer on substitution or modification of part when identical replacement is not available
• Utilize computer to determine part stock number and price
• Demonstrate equipment to customer and explain functioning of equipment
• Prepare sales slip or sales contract
• Receive and fill telephone orders for parts
• Inspect returned part for defects and exchange defective part or refund money
• Keep inventory control on cores to be returned
• Fill salesmen’s orders for new truck parts
• Prepare wreck estimates and fax to customer
• Keep display area updated, organized, and priced according to sales fliers
• Keep work area neat and organized
• Assist in taking physical inventory of stock
• Complete training requirements for the parts department
• Attend scheduled parts meetings
  
  

Education/Training Or Experience

• High School diploma or GED required
• Diploma from Technical College preferred
• Intermediate to advanced computer skills required
• General knowledge of trucks, truck parts, and the trucking industry preferred