Partner Enablement & Learning Architect

Mastercard; Fatih; On-site; TRY 350,000 - 550,000; Full time

Job summary

Mastercard is seeking a Channel Partnerships Enablement Specialist to design and scale learning, enablement, and capability-building programs across the channel ecosystem. You will shape how partners and internal teams engage with Mastercard platforms, delivering learning journeys, certifications, and scalable enablement assets.

The role combines learning strategy, content development, and stakeholder engagement to drive adoption and business outcomes across our partner network.

Qualifications

• Experience in enablement, learning and development, sales enablement, partner enablement, training, or customer education.
• Strong instructional design and content development capabilities.
• Ability to translate complex concepts into engaging learning experiences.
• Experience developing training curricula, certification programs, onboarding experiences, or learning journeys.
• Strong communication, presentation, and stakeholder management skills.
• Experience with LMS platforms, digital learning solutions and gamification.
• Analytical mindset with the ability to measure learning outcomes and adoption metrics.
• Ability to manage multiple projects and stakeholders simultaneously.
• Passion for innovation, continuous improvement, and learner engagement.

Responsibilities

• Develop and execute enablement strategies that support partner growth, adoption, and engagement.
• Design and manage learning journeys, certification programs, and role-based training experiences across the partnerships ecosystem.
• Create and deliver enablement content supporting the Partner Advantage Portal, Salesforce, Ironclad, and other business platforms.
• Manage and optimize learning management system (LMS) content, reporting, and learner experiences.
• Identify opportunities to improve engagement through innovative learning approaches, including gamification and digital learning experiences.
• Partner with Product, Sales, Marketing, Operations, and Technology teams to translate business processes into scalable enablement assets.
• Develop documentation, guides, onboarding materials, and knowledge resources that improve stakeholder effectiveness.
• Measure enablement effectiveness through KPIs, adoption metrics, learner feedback, and certification completion rates.
• Support change management initiatives associated with new platform capabilities, processes, and partner programs.
• Drive continuous improvement of Mastercard's partner enablement model through innovation and stakeholder feedback.

Skills

Enablement strategy

Learning design

Stakeholder management

LMS management

Content development

Gamification

Partner enablement

Cross-functional collaboration

Sales enablement

Tools

Salesforce

LMS platforms

Content authoring tools

Job description

Mastercard is seeking a Channel Partnerships Enablement Specialist to design and scale learning, enablement, and capability-building programs across the channel ecosystem. You will shape how partners and internal teams engage with Mastercard platforms, delivering learning journeys, certifications, and scalable enablement assets.

The role combines learning strategy, content development, and stakeholder engagement to drive adoption and business outcomes across our partner network.