Operations Counter Agent

APM Terminals; Konak; On-site; TRY 150,000 - 210,000; Full time

Job summary

Maersk in Turkey is seeking a meticulous Counter Agent to join the Operations team. This back-office role emphasizes accurate documentation, system checks, and timely delivery order issuance to customers, ensuring smooth processing.

You'll collaborate with internal teams to uphold data integrity, learn new processes swiftly, and maintain efficiency in a fast-paced environment while delivering reliable service across logistics operations.

Qualifications

• Must have Hebrew language proficiency – written and verbal.
• High level of accuracy and attention to detail.
• Ability to learn new processes and systems quickly.
• Ability to work efficiently in a fast-paced operational environment.
• Strong multitasking and organizational skills.
• A collaborative team player with a positive attitude.
• Good communication and problem-solving skills.

Responsibilities

• Review and examine incoming documentation to ensure completeness and accuracy.
• Check and verify relevant parameters across internal systems.
• Issue delivery orders to customers through the local system.
• Ensure that requests and transactions are processed accurately and within the required timelines.
• Collaborate with internal teams to support smooth and efficient operational processes.
• Follow established procedures and maintain a high standard of data accuracy.

Skills

Attention to detail

Data entry

Fast-paced environment

Multitasking

Team player

Communication skills

Problem-solving

Job description

Counter Agent

About Us

A.P. Moller – Maersk is an integrated logistics company working to connect and simplify supply chains across the world. With a global presence and a diverse workforce, we provide end-to-end logistics solutions that help our customers move goods efficiently and reliably. Joining Maersk means becoming part of a global team where collaboration, continuous learning, and operational excellence are at the heart of what we do.

About the Role

We are looking for a detail-oriented and motivated Counter Agent to join our Operations team. In this role, you will be responsible for supporting daily operational activities, with a strong focus on documentation, system accuracy, and the timely issuance of delivery orders. This is a back‑office position that requires a high level of attention to detail, efficiency, and the ability to manage multiple tasks in a fast‑paced environment.

Key Responsibilities

• Review and examine incoming documentation to ensure completeness and accuracy.
• Check and verify relevant parameters across internal systems.
• Issue delivery orders to customers through the local system.
• Ensure that requests and transactions are processed accurately and within the required timelines.
• Collaborate with internal teams to support smooth and efficient operational processes.
• Follow established procedures and maintain a high standard of data accuracy.

What We’re Looking For

• Hebrew language proficiency – written and verbal (required).
• Strong attention to detail and a high level of accuracy.
• Ability to learn new processes and systems quickly.
• Ability to work efficiently in a fast‑paced operational environment.
• Strong multitasking and organizational skills.
• A collaborative team player with a positive and easygoing attitude.
• Good communication and problem‑solving skills.

What We Offer

At Maersk, you will have the opportunity to work in a global environment, develop your professional skills, and collaborate with colleagues from diverse backgrounds.

We are committed to creating an inclusive workplace where people can grow, contribute, and build meaningful careers.

The personal data provided to our company within the scope of job applications will be processed by Maersk Denizcilik Anonim Şirketi (“Maersk Denizcilik”) for the purpose of conducting the application process for candidates. As part of the A.P. Moller‑Maersk A/S (APMM) group, we use a global web‑based application with servers located abroad to collect and evaluate job applications by our international recruitment teams. To ensure the protection of your personal data in the context of cross‑border transfers, we implement the Standard Contractual Clauses issued by the Turkish Personal Data Protection Board and submit the required filings to the Authority. For detailed information regarding our data processing activities, as well as your rights and the relevant privacy notice, you may refer to our Global Data Privacy Statement for Recruiting at https://www.maersk.com/careers/recruitment-process/privacy-statement. Under Article 11 of the Law, you can submit your requests regarding your rights to us via [e-mail]. For the protection of your personal data, we kindly request that you do not include any special categories of personal data or any personal data unrelated to the evaluation of your job application.

#RPO Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].

A.P. Moller – Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end‑to‑end offering of products and digital services, seamless customer engagement and a superior end‑to‑end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere – all over the world.

For more information.

All the way.